Restaurant Operations Manager
2 days ago
Restaurant Manager Job Description
**Job Summary**
As a Restaurant Manager at HIA Restaurant Partners LLC, you will be responsible for coordinating and directing restaurant activities during the shift, ensuring proper staffing, and providing exceptional guest service. You will also be responsible for coaching employees on guest service skills, monitoring employee break procedures, and completing shift walk-throughs.
**Key Responsibilities**
* Coordinate and direct restaurant activities during the shift based on guest traffic flow
* Monitor sales, employee hours, and guest counts throughout the shift to ensure proper staffing
* Direct hourly employees to fulfill job duties and priorities
* Coach employees on guest service skills, service cycle, and other guest-focused activities to meet or exceed guest service standards
* Interact with guests inquiring about food and service
* Monitor employee break procedures to ensure breaks are taken as scheduled according to federal, state, or local regulations
* Complete shift walk-throughs, including temperature checklist, and take corrective actions
* Establish and maintain appropriate security protocols for guest, employee, and facility safety
* Provide regular training and quality performance results to managers and employees
* Timely completion of all financial obligations and reporting, including payroll, payables, and receivables
**Requirements**
* High School diploma or GED certificate
* One or more years of experience as an hourly restaurant shift leader/coordinator
* Excellent organizational and communications skills, both verbally and written
* Excellent computer skills
* Ability to multitask and take initiative when appropriate
* Motivated self-starter
**Benefits**
* Medical/Dental/Vision Coverage
* Paid Vacation
* Training of all Brand Standards
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