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Restaurant Operations Manager

2 months ago


O'Fallon, Missouri, United States Bandanas Bar-B-Q Full time

Bandanas Bar-B-Q Restaurant Operations Manager Job Description

About the Role:

We are seeking an experienced Restaurant Operations Manager to join our team at Bandanas Bar-B-Q. As a key member of our management team, you will be responsible for ensuring the smooth operation of our restaurant, providing exceptional customer service, and driving sales growth.

Key Responsibilities:

  • Menu Execution: Ensure that all menu items are prepared to our high standards and presented attractively to our customers.
  • Forecasting and Planning: Forecast food production and implement systems to ensure efficient use of resources.
  • Cleanliness and Sanitation: Maintain the highest standards of cleanliness and sanitation in our restaurant, adhering to all relevant health and safety regulations.
  • Customer Satisfaction: Ensure that our customers receive exceptional service and that their needs are met, handling any complaints in a professional and courteous manner.
  • Staffing and Training: Manage staffing levels and ensure that all staff members receive the training and support they need to perform their roles effectively.

Requirements:

  • Food Service Experience: Proven experience in a food service management role, with a strong understanding of food production and presentation.
  • Leadership Skills: Excellent leadership and communication skills, with the ability to motivate and inspire a team.
  • Customer Service: A strong commitment to providing exceptional customer service, with the ability to handle complaints and resolve issues in a professional manner.
  • Health and Safety: A thorough understanding of health and safety regulations and procedures, with the ability to maintain a safe and clean working environment.
  • Administrative Skills: Strong administrative skills, with the ability to manage paperwork and control cash flow effectively.

What We Offer:

  • Competitive Salary and Benefits: A competitive salary and benefits package, including opportunities for career development and advancement.
  • Supportive Work Environment: A friendly and supportive work environment, with a strong focus on teamwork and collaboration.
  • Training and Development: Ongoing training and development opportunities, to help you achieve your career goals.
  • Fun and Ethical Work Culture: A fun and ethical work culture, with a strong commitment to customer satisfaction and staff well-being.