Restaurant Operations Manager

5 days ago


O'Fallon, Missouri, United States Wingstop Full time
General Manager Job Description

Wingstop is seeking a highly motivated and experienced General Manager to join our team. As a General Manager, you will be responsible for overseeing the daily operations of our restaurant, providing exceptional customer service, and leading a high-performing team.

Key Responsibilities:
  • Recruit, select, orient, train, assign, and schedule team members in partnership with the District Manager.
  • Manage performance, including coaching, counseling, and disciplining team members, in collaboration with the District Manager and Human Resources.
  • Communicate job expectations to the staff, plan, monitor, and review performance, plan and review compensation actions, and enforce policies and procedures.
  • Communicate effectively with the District Manager about operational and human resources issues.
  • Perform regular restaurant inspections to ensure the team and restaurant meet standards.
  • Track inventory and maintain accurate record-keeping.
  • Identify and resolve issues with food preparation and customer service.
  • Maintain a safe, secure, and healthy facility environment by establishing, following, and enforcing sanitation standards and procedures.
Requirements:
  • Minimum of 2 years of previous food service, retail, or restaurant supervisory experience.
  • Restaurant experience is required.
  • Manager Food Handler Certification is required.
  • Strong work ethic and ability to work a flexible schedule, including weekends and nights.
What We Offer:
  • Free meals.
  • Excellent opportunities for advancement.
  • PTO/Vacation.

We are an Equal Opportunity Employer and recognize that people are our finest asset. It is our policy to provide equal employment opportunities to all individuals, regardless of race, creed, color, religion or belief, national origin, sex, ancestry, age, marital status, veteran status, disability, medical condition, gender identity, or sexual orientation.



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