Property Management Associate
2 weeks ago
Position Overview:
The Property Management Associate plays a crucial role in ensuring a secure and appealing living environment for residents while delivering exceptional service and maintaining high levels of resident satisfaction. This position may involve stepping in for the Property Manager when necessary.
Key Responsibilities:
- Engage regularly with residents, ensuring effective and courteous communication with all stakeholders.
- Implement marketing strategies to meet occupancy targets, adjusting tactics based on market dynamics and competition.
- Adhere to organizational policies and regulatory standards, ensuring compliance with operational and human resources guidelines.
- Facilitate the leasing process, including apartment showings and lease renewals, while ensuring adherence to the Fair Housing Act.
- Manage rent collection and monitor delinquency, maintaining accurate financial records.
- Support community initiatives that promote resident engagement and social activities.
- Prepare and distribute reports on operational and financial metrics.
- Assist with processing property-related expenses and vendor invoices.
- Participate in training sessions to enhance skills and knowledge.
- Provide support to other properties as directed by management.
Supervisory Responsibilities:
While this role does not have direct reports, the Property Management Associate may take on supervisory duties under the guidance of the Property Manager, including recruitment and training of staff.
Qualifications:
- Minimum of three years of experience in property management or a related field.
- High School Diploma or equivalent.
- Certifications such as NCHM COS and TCS are preferred or a commitment to obtain them.
- Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
- Excellent verbal and written communication skills.
- Proficient in Microsoft Office Suite and capable of quickly learning new software applications.
- Strong customer service orientation and attention to detail.
Compensation and Benefits:
The compensation package includes competitive hourly rates, comprehensive health benefits, and opportunities for professional development.
About Us:
FHLB Des Moines is dedicated to supporting community development and providing affordable housing solutions. We strive to create a diverse and inclusive workplace where all employees can thrive.
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