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Business Operations Director

2 months ago


San Francisco, California, United States Block Inc Full time
About the Role

Block Inc is seeking a highly experienced Business Operations Director to lead the Compliance organization's business operations. This is a high-visibility role with exposure to multiple areas of the business, and an opportunity to get involved in various compliance-related projects.

Key Responsibilities
  • Lead a Team of Strategic Program Managers: Determine methods and procedures on new or special assignments while leading a team of experienced Program Managers.
  • Oversee Planning and Budgeting: Oversee the annual and quarterly planning process for Compliance across all business units and foundational teams, including goal setting and tracking, and budget management.
  • Partner with HR and Finance: Partner directly with HR on organizational design and change management, and with finance and strategy on budget management and partnership.
  • Develop Communications Strategy: Develop a communications strategy to ensure the right information is being shared with the right people at the right time across the organization, including escalations to executive leadership and all-hands content.
  • Lead Strategic Programs: Lead strategic programs such as cost of compliance analyses, AI and other technical investments, and oversee strategic investments and M&A due diligence, and integration of new company acquisitions.
  • Present to Leadership Team: Present to the leadership team and Block executives to ensure cross-functional alignment.
  • Identify Operational Improvements: Identify and implement operational and efficiency improvements.
Requirements
  • 10+ Years of Experience: 10+ years of business operations management and leadership experience in either a strategy, finance, or other directly applicable function.
  • Exceptional Leadership Skills: Exceptional leadership and influencing capabilities, and are comfortable working with all teams and levels of employees.
  • Data-Driven Approach: A data-driven approach to prioritization.
  • Excellent Project Management Skills: Excellent project management skills, including the ability to anticipate roadblocks and align all partners.
  • Swift Decision-Making: Experience making swift decisions, managing competing deadlines, and using discretion when handling complex, confidential scenarios.