Director of Applications

3 days ago


Tempe, Arizona, United States Wilbur-Ellis Full time
Key Responsibilities

The Director of Applications will provide strategic direction for the Cx application team to support business operations, ensuring that applications meet business requirements and systems goals and align with expected business outcomes.

Collaborate with team members across technology and business partners to identify innovative solutions delivered on time and within budget while establishing interdependencies, identifying risks, managing resource constraints, and eliminating roadblocks.

Prepare communications, such as weekly reporting and strategic business reviews, to senior leaders and external audiences to help lead the organization toward success.

Manage the enterprise Cx application department operational and strategic planning, including business requirements, identifying application KPIs, project planning, and organizing and negotiating the allocation of resources.

Provide a leadership role and collaborate with key decision-makers in the organization in the strategic planning, development, testing, and implementation of Enterprise system components.

Manage Cx application team staffing, including recruitment, supervision, scheduling, development, and evaluation.

Strive for continuous improvement in our processes and procedures, and propose and implement changes to ensure a productive and efficient organization in partnership with the wider team.

Ability and desire to continually learn about new technologies and project management methodologies and adapt to ever-changing business and industry needs.

Requirements
  • Bachelor of Computer Science or Bachelor of Arts degree from an accredited four-year university.
  • 10+ years of direct experience with architecture, system design, and application lifecycle management.
  • 8+ years' experience in building business partnerships and delivering enterprise applications.
  • 8+ years of leadership experience with proven experience in management roles.
  • 8+ Years of CRM planning, design, development, integration, implementation, and support experience.
  • 5+ years of extensive program management and providing technical solutions to Sales and Marketing.
  • Successful ALM oversight of applications, such as CRM (MS Dynamics 365), websites, pricing (Pros), eCommerce, CPQ, subscription billing, and sales incentive planning are desirable.
  • Strong knowledge of design, modern development processes, and system and software quality assurance best practices and methodologies.
  • Solid understanding of IT governance, risk management, and compliance.
Preferred Qualifications
  • Agile Certified
  • ITIL Certified
  • MS Dynamics 365 certification
  • Experience in the agricultural industry
Compensation and Benefits
  • In compliance with all states and cities requiring transparency of pay, the base compensation for this position ranges from $179,900 to $251,940. Note that salary may vary based on location, skills, and experience. This position is eligible for commission, vacation, holidays, health, dental, vision, mental health, retirement plans, and other benefits.
  • Drug-Free Workplace
Wilbur-Ellis Enterprise Business Line

AZ, AR, CA, CO, CT, FL, ID, IL, IN, IA, KS, KY, ME, MI, MN, MO, MT, NE, ND, OH, OK, OR, PA, SC, SD, TN, TX, UT, WA, WI, WY

Wilbur-Ellis Enterprise business line is unable to hire in the following states:

AL, AK, DE, GA, HI, LA, MD, MA, MS, NV, NH, NJ, NM, NY, NC, RI, VA, VT, WV

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Our Commitment to Diversity & Inclusion

Diversity of people, cultures, opinions, and ideas makes us all stronger. From leadership commitment to employee buy-in, we know that creating an inclusive environment and providing opportunities for all employees to reach their full potential is a shared responsibility.

Wilbur-Ellis is a company you can be proud to call your employer

Wilbur-Ellis markets and distributes agricultural products, animal feed specialty chemicals, and food ingredients. A privately held and consistently profitable company, we employ more than 4,000 people throughout North America and Asia-Pacific.

Wilbur-Ellis is for and about people

Wilbur-Ellis has enjoyed over 100 years of success and growth, all thanks to our people. Our employees are both leaders and team players who thrive on creativity, entrepreneurial spirit, and a dedication to quality work, our customers, and each other.

Wilbur-Ellis invests in the industry's best workforce

Wilbur-Ellis invests heavily in our employees by offering skill development and training, competitive compensation and benefits, and a tradition of promoting from within for a broad range of career opportunities. And we foster a supportive, people-first work environment.

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