Service Engineer for Healthcare Solutions
2 weeks ago
At STERIS Canada Corporation, we are dedicated to assisting our clients in fostering a healthier and safer environment through our innovative healthcare and life science products and service solutions worldwide.
HOW YOU WILL MAKE AN IMPACT: Are you driven by the desire to contribute positively to the world around you? Do you have a passion for exceptional customer service, problem-solving, and possess strong mechanical and electrical skills? If so, a role with STERIS in our Healthcare Engineering team may be the perfect opportunity for you.
About Us:
STERIS is a prominent global provider of products and services that enhance patient care, focusing on infection prevention.
We are currently seeking a qualified Service Engineer to join our team.
This position offers an excellent opportunity to contribute at a skilled level within a division that propels the business forward by delivering top-tier engineering services to our clients.
The Service Engineer is responsible for conducting necessary preventive and corrective maintenance on STERIS/Cantel product lines, along with field troubleshooting primarily within their designated service area.
WHAT YOU WILL DO:Perform preventive and corrective maintenance on STERIS/Cantel product lines, related products, and competitive equipment.
This includes:
Disassembling, replacing, or repairing defective components; rewiring or reassembling as necessary; troubleshooting, adjusting/calibrating, and certifying equipment for operational readiness using standard and specialized tools and testing equipment (e.g., schematics, diagrams, technical manuals).
Complete administrative tasks as assigned, including daily computer synchronization, service report completion, and maintaining tools and parts inventory at prescribed levels as required by Team Leaders and Service Manager.
Utilize corporate applications (e.g., Siebel, Oracle, Sales Connection) to manage daily activities.
Develop and maintain effective, communicative relationships with customers, management, support functions, and the sales organization.
Maintain a courteous and professional demeanor when interacting with customers, contractors, management, and colleagues.
Adhere to customer protocols when entering and exiting facilities and comply with all STERIS and Customer Health & Safety protocols and procedures.
Provide solutions to customers to enhance sales and growth in the field through effective positioning of STERIS/Cantel products and services, identifying opportunities, and referring leads to management and sales.
Other duties as assigned by the Service Manager: This position description is not exhaustive but is intended to provide a general indication of the work undertaken and may vary based on changing departmental demands. Significant changes in the scope of work will be discussed with the incumbent.
WHAT YOU WILL NEED:A minimum of 2 years of industry-related experience and a general understanding of operating washing and sterilization processing units.
A valid driver's license is required.
Strong troubleshooting skills and a proven organizational attitude.
Computer literacy with a solid educational background and good oral and written communication skills.
Technical proficiency in the English language.
Completion of a recognized mechanical, electrical, or electronic technical training program.
STERIS is a leading global provider of products and services that support patient care with a focus on infection prevention.
WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by offering innovative healthcare, life sciences, and dental products and services.
STERIS is a publicly traded company with approximately 17,000 associates and customers in over 100 countries.
STERIS is committed to being an Equal Opportunity Employer.
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