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Service Engineer for Healthcare Solutions
2 months ago
At STERIS Canada Corporation, we are dedicated to helping our clients foster a healthier and safer environment through our innovative healthcare and life science product and service solutions.
HOW YOU WILL MAKE A DIFFERENCE: Are you driven by meaningful work? Do you possess a strong commitment to exceptional customer service, along with robust mechanical and electrical skills? If so, a role within our Healthcare Engineering team may be the ideal opportunity for you.
About Us:
STERIS is a prominent global provider of products and services that enhance patient care, focusing on infection prevention. Our mission is to assist our customers in creating a healthier and safer world. At STERIS, you will have the opportunity to GROW, LEARN, and MAKE A DIFFERENCE.
We are currently seeking a qualified Service Engineer to join our skilled team, contributing to a division that propels our business forward by delivering top-tier engineering services to our clients.
Key Responsibilities:
- Conduct preventive and corrective maintenance on STERIS/Cantel product lines, as well as related and competitive equipment.
- Disassemble, replace, or repair defective components; rewire or reassemble as necessary; troubleshoot, adjust, calibrate, and certify equipment for operational readiness using standard and specialized tools and testing equipment (e.g., schematics, diagrams, technical manuals).
- Perform assigned administrative tasks, including daily computer synchronization, completing service reports, and maintaining tools and parts inventory as directed by Team Leaders and the Service Manager.
- Utilize corporate applications (e.g., Siebel, Oracle, Sales Connection) to manage daily activities effectively.
- Develop and maintain strong, communicative relationships with customers, management, support functions, and the sales team.
- Exhibit a courteous and professional demeanor while interacting with customers, contractors, management, and colleagues.
- Adhere to customer protocols when entering and exiting facilities, and comply with all STERIS and customer health and safety protocols and procedures.
- Provide solutions to customers to promote sales and growth in the field by effectively positioning STERIS/Cantel products and services, identifying opportunities, and referring leads to management and sales.
- Perform other duties as assigned by the Service Manager. This position description is intended to provide a general overview of the work involved and may vary based on departmental needs.
Qualifications:
- A minimum of 2 years of industry-related experience with a general understanding of operating washing and sterilization processing units.
- A valid driver's license is required.
- Strong troubleshooting skills and a proven organizational mindset.
- Proficiency in computer usage, along with a solid educational background and effective oral and written communication skills.
- Technical knowledge of the English language is essential.
- Completion of a recognized mechanical, electrical, or electronic technical training program.
STERIS is a leading global provider of products and services that support patient care with a focus on infection prevention. We are committed to helping our customers create a healthier and safer world through innovative healthcare, life sciences, and dental products and services.
STERIS is a publicly traded company with a strong global presence and a commitment to equal opportunity employment.
