Insurance Customer Support Associate

1 week ago


Novi, Michigan, United States Mikegabriel Full time

Client Relations Specialist - Mikegabriel

Position Overview

Mikegabriel is looking for a dedicated professional to become a part of our dynamic team as a Client Relations Specialist. We are in search of an enthusiastic individual who is passionate about enhancing our business through meaningful interactions and exceptional customer service. If you are a proactive self-starter who excels in a fast-paced environment, this role offers a fulfilling career path with significant income and advancement opportunities.

Key Responsibilities

  1. Build and maintain strong customer relationships, ensuring follow-up as necessary.
  2. Deliver prompt, accurate, and courteous customer service, addressing inquiries related to insurance availability, eligibility, coverage options, policy modifications, claims, and billing.
  3. Utilize a customer-centric, needs-based review approach to inform clients about their insurance choices.

As a valued team member, you will receive:

  • Competitive hourly compensation
  • Paid time off, including vacation and personal/sick days
  • Valuable industry experience
  • Opportunities for professional growth and advancement within our organization

Qualifications

  • Exceptional communication skills, both written and verbal
  • Strong interpersonal skills and a people-oriented mindset
  • Self-motivated and detail-oriented
  • Proactive problem-solving abilities
  • Commitment to delivering outstanding customer service
  • Ability to thrive in a collaborative team environment
  • Capability to effectively connect with clients
  • Must be able to obtain Property and Casualty and Life and Health licenses

If you envision yourself thriving in this role, we encourage you to explore this opportunity further. We will provide information on the next steps in the selection process.

This position is with an independent contractor agent affiliated with Mikegabriel. Employees of our agents must successfully complete any required licensing and training programs. Our agents operate independently and are responsible for all employment decisions regarding their staff.

Compensation: $30,000 - $50,000 annually

Our mission is to assist individuals in managing everyday risks, recovering from unforeseen events, and achieving their aspirations. We provide comprehensive support for insurance and financial service needs, including Auto, Home, Life, Business, College Planning, Health, and Renters Insurance.



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