Front Desk Representative
3 days ago
We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at InnVentures IVI LP. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a memorable stay.
Key Responsibilities:
- Ensure a smooth and efficient check-in and check-out process for all guests
- Handle guest requests and complaints in a professional and courteous manner
- Provide information and assistance to guests regarding hotel facilities and local area
- Process payments and handle cash handling procedures
- Work collaboratively with other departments to ensure guest satisfaction
Requirements:
- Previous customer service experience in a fast-paced environment
- Strong verbal and written communication skills
- Ability to read, write, type, and use basic technology
- Ability to stand for long periods and lift up to 25 pounds
- Availability to work evenings, weekends, and holidays
What We Offer:
- A fun and team-oriented work environment
- Full-time and part-time positions available
- Great opportunities for growth and development
- Community involvement and volunteer opportunities
- Discounted hotel stays and other benefits
About InnVentures IVI LP:
We are a leading hospitality company with a reputation for offering a compassionate, caring, and fun workplace. Our culture is sustained by service-oriented employees who care about each other, our guests, and the communities where we live.
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