Patient Access Scheduling Coordinator Senior Lead
3 days ago
The Patient Access Scheduling Coordinator Senior Float is a key member of the Clinic Access Department at Moffitt Cancer Center, responsible for registering and scheduling patients for outpatient services. This role requires a high level of accuracy, attention to detail, and excellent communication skills to ensure seamless patient experiences.
Key Responsibilities- Register and schedule patients for outpatient services, including surgery, blood and bone marrow, integrated clinical services, diagnostics, labs, behavioral health, virtual health, research, and infusion.
- Perform pre-registration or registration of patients for appointments, ensuring accurate insurance data and billing information.
- Communicate with ordering, referring, or attending providers and patients to schedule appointment procedures, adhering to scheduling guidelines.
- Explain required registration elements, including forms, to patients when necessary.
- Review documented instructions with patients to ensure they are properly prepared for scheduled procedures, tests, and/or appointments.
- Work collaboratively with team members to achieve departmental goals and objectives.
- High School Diploma or GED.
- 2 years of experience in patient registration and/or patient scheduling, plus 1 year of related customer service experience, or 1 year of relevant patient access and/or scheduling experience at Moffitt Cancer Center, plus 1 year of related customer service experience.
- Strong computer skills, including accuracy in data entry of patient information in computer systems.
- Critical thinking skills and a solution-focused approach.
- Flexibility to work in various clinics depending on daily volumes.
- Knowledge of medical terminology.
- Experience working in an environment with competing priorities and demands, with performance metrics.
- Sensitivity and compassion for patients who may experience difficulties and challenges as they seek cancer care.
Moffitt Cancer Center is a National Cancer Institute-designated Comprehensive Cancer Center, recognized for its excellence in cancer care and research. As a member of our team, you will have access to a comprehensive benefits package, including medical, dental, and vision insurance, as well as a 401(k) retirement plan. We also offer opportunities for professional growth and development, as well as a dynamic and supportive work environment.
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Tampa, Florida, United States Moffitt Cancer Center Full timeJob Title: Patient Access Scheduling Coordinator Senior FloatMoffitt Cancer Center is seeking a highly skilled Patient Access Scheduling Coordinator Senior Float to join our team. As a key member of the Clinic Access Department, you will play a vital role in ensuring seamless patient access to our services.Key Responsibilities:Register and schedule patients...
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