Healthcare Financial Consultant

2 weeks ago


Minneapolis, Minnesota, United States Allina Health Full time
Job Title: Patient Financial Navigator

Company: Allina Health

Department: AHCI Cancer Center Coon Rapids
Shift: Day (United States of America)
Shift Length: 8 hour shift
Hours Per Week: 40
Union Contract: Non-Union
Weekend Rotation: None

Job Summary: The Patient Financial Navigator plays a crucial role in assisting patients and their families in navigating financial resources. This position involves assessing the financial circumstances of patients to determine their eligibility for various financial assistance programs. The navigator will provide guidance on enrolling in available government initiatives and inform patients about alternative payment options and support programs.

Key Position Details:
  • No weekend or major holiday shifts
  • Eligible for benefits
Principal Responsibilities:
  • Conducts screenings for financial navigation services
  • Engages with patients to discuss their insurance coverage and associated treatment costs
  • Assesses patient eligibility for assistance programs
  • Facilitates the completion of necessary documentation for assistance programs
  • Maintains records of patient insurance details and maximizes benefits
  • Monitors patients for potential financial challenges and refers them to appropriate agencies when necessary
  • Educates both colleagues and patients regarding financial navigation services
  • Tracks and reports on key performance indicators related to the financial navigation program
Job Requirements:
  • Preferred: Associate's or Bachelor's degree in a Healthcare or Business-related field
  • Required: 2 to 5 years of experience in Healthcare Customer Service or Revenue Cycle
  • Preferred: Experience in Patient Accounts or Financial Counseling
  • Preferred: Knowledge of healthcare billing and insurance processes
Physical Demands: Primarily sedentary with occasional lifting of up to 10 lbs.

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