Maintenance Supervisor

2 weeks ago

Midlothian, Virginia, United States New Castle Management Group LLC Full time
Maintenance Supervisor Job Description

NewCastle Management Group LLC is seeking an experienced Maintenance Supervisor to lead our service team and oversee maintenance operations for our class A properties.

Key Responsibilities:
  • Oversee and ensure completion of apartment work orders and apartment turnovers.
  • Perform general carpentry work, including wallboard repair, countertop/cabinet replacement, finish carpentry, window/glass repair, door/lock repair, and ceramic tile repair.
  • Maintain and repair appliances, plumbing, electrical work, and major HVAC repairs, including full change outs, TXVs, or coil replacements.
  • Assist in the maintenance and upkeep of communal areas, property buildings, and pool maintenance.
  • Provide exceptional customer service to our clients.
  • Manage the turnover schedule, including in-house moves, and coordinate with vendors to ensure a smooth, timely move-in process.
  • Manage turnkey operations and partner with the Property Manager in the overall maintenance of the community.
  • Responsible for managing inventory and ordering supplies as needed to ensure work orders and turnovers are completed to schedule.
  • Supervise the documentation in the system to track work orders and timely preventative maintenance.
  • Serve as the primary point of contact with the Property Manager in the event of property emergencies.
  • Participate in the recruitment, onboarding, training, management, and offboarding of maintenance team members at their property.
  • Work with the Property Manager to manage the Maintenance Budget.
  • Responsible for keeping the Property Manager updated on maintenance operations.
  • Manages the training and development of the maintenance team members under the supervision of the Property Manager.
  • Responsible for managing and overseeing power washing and snow removal at the property.
Requirements & Qualifications:
  • Excellent communication, problem-solving, and customer service skills.
  • 5 years of apartment maintenance with 3 years of supervisory experience.
  • Strong, proven knowledge of HVAC, plumbing, electrical, carpentry, sheetrock, and appliance repair.
  • Excellent organization and time management skills with the ability to be self-directed.
  • Availability to take after-hours and on-call emergencies (rotation basis).
  • Experience using computers and online platforms, Onesite experience preferred.
  • High school diploma or GED.
  • Valid HVAC and CPO Certification and maintain good standing.
  • Reliable transportation and a valid Driver's License required.
  • Able to stand and walk for extended periods of time, taking stairs on occasion, and traverse the property and facilities to diagnose building issues and plan repairs or maintenance.
  • Physical ability and dexterity to handle tools and machinery skillfully.
  • Endurance to perform tasks such as lifting heavy objects, and operating tools and equipment.
  • Able to lift at least 100 lbs.

This job description is not meant to cover or include all the tasks, duties, and responsibilities the employee may be required to perform.

This position conducts all business in accordance with NewCastle Management Group LLC's established policies and procedures, all Federal, State, and County Fair Housing Laws, Americans with Disabilities Act, and all other laws pertaining to apartments.

We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

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