Stock Supervisor

4 days ago

New York, New York, United States Diptyque Paris Full time
Job Description

Job Title: Stock Supervisor

Company: Diptyque Paris

Location: Diptyque Madison Ave

Job Type: Full-time

Job Summary:

We are seeking a highly organized and detail-oriented Stock Supervisor to join our team at Diptyque Paris. As a Stock Supervisor, you will be responsible for maintaining the stores inventory and stock areas as per Company standards and will support the Store Manager and/or Asst Store Manager with the operational performance of the store.

Key Responsibilities:

  • Maintain an orderly, neat stock and receiving area as well as the general maintenance of the store
  • Ensure the accurate processing of all inbound freight, returns-to-vendors, transfers and damages based on Company policies and procedures
  • Support the compliance of receiving practices with established Company policies and standards, such as safekeeping of Company funds and property, personnel practices, security, and record-keeping procedures
  • Communicate with the corporate operations team
  • Demonstrate high levels of knowledge about our products and can fully represent the brand in the store
  • Be pro-active in using training tools provided Store Operations
  • Responsible for opening and closing checklist
  • Ensure full knowledge of cash desk procedures and processes
  • Be aware of all security and health and safety issues and requirements of the store
  • As a key holder for the store, ensure that all emergency calls are responded to and dealt with accordingly
  • In the absence of the Store Management team, be responsible for the management of all emergency situations involving the store and team members
  • Be attentive to details and cleanliness of the boutique
  • Work with Management to manage maintenance within the store in a timely manner
  • Inventory control to include and not limited to delivery processing/ adjustments/ replenishment/transfers
  • Ensure accuracy and efficiency when processing outbound deliveries, including but not limited to client orders, store to store transfers, and RTVs
  • Complete quarterly OPS checklists and share action plan and results with SM/ASM
  • Maintain a clean and organized stockroom
  • Execute cycle counts
  • Responsible for the inventory result (shrink) twice a year including preparation and execution
  • Responsible for accuracy and execution on a timely manner of all omnichannel services including but not limited to e-reservation, click and collect, messenger, engraving services
  • Assist in floor moves, merchandising, display maintenance, and housekeeping
  • Assist in completing price changes within the boutique
  • Help solve problems and make informed decisions that affect the service, and productivity of the receiving area
  • Comply with all company policies and procedures
  • Participate in store meetings and training seminars as necessary
  • Any other tasks as assigned from time to time by any manager

Requirements:

  • Minimum of 1 years of experience in luxury retail industry, management preferred
  • Previous retail stock/shipping/receiving experience
  • Ability to lift up to 50 lbs
  • Be a team player and demonstrate ability to lead projects, tasks, etc.
  • Be assertive, dynamic and always have a can do and positive attitude
  • Be expertly groomed at all times as appearance must be able to reflect our company and store
  • Ability to handle receiving operations and manage stock levels effectively, including proper handling of merchandise
  • Strong interpersonal, communication, organization and follow-through skills
  • Ability to process information and merchandise through computer system
  • Ability to adjust priorities and manage time wisely in a fast-paced environment
  • Ability to operate all equipment necessary to perform the job, including phone systems, inventory-control computer systems, and all other office equipment
  • Ability to work varied hours/days, including nights, weekends, and holidays as needed
  • Physical ability to stand for extended periods, and to move and handle boxes of merchandise and fixtures throughout the store, which entails heavy lifting, and perform all functions as set forth above

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