Technical Support Professional

4 days ago


Greensboro, United States HonorVet Technologies Full time
About the Role

We are looking for a Technical Support Professional to join our team at HonorVet Technologies. In this role, you will be responsible for resolving breakdown issues and providing technical support to our customers.


Job Description

The Technical Support Professional will work closely with customers, dealers, and tow vendors to resolve breakdown issues in a timely and professional manner. The ideal candidate will have strong analytical and problem-solving skills, as well as excellent communication and documentation skills.


Responsibilities
  • Provide technical support to customers via phone or email.
  • Document all interactions and resolutions in case management tools.
  • Collaborate with cross-functional teams to resolve complex issues.

Requirements
  • 1-2 years of customer service/technical support experience.
  • Solid understanding of Microsoft operating systems.
  • Bachelor's degree preferred.

Salary Range: $50,000 - $65,000 per year
About HonorVet Technologies

HonorVet Technologies is a leading provider of innovative solutions for the automotive industry. Our team is dedicated to delivering exceptional customer service and building long-term relationships with our clients.



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