Technical Support Associate

2 weeks ago


Greensboro, United States HonorVet Technologies Full time
About the Job

HonorVet Technologies is seeking a highly skilled and motivated Customer Service Specialist to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service to our clients, resolving technical issues, and ensuring a seamless experience.

Job Description:
  • Provide top-notch customer service to clients via phone, email, or chat, responding to their inquiries and resolving issues in a timely and professional manner.
  • Use strong analytical skills to diagnose and resolve complex technical issues related to automotive services.
  • Maintain accurate records of customer interactions, including issues resolved, actions taken, and follow-up tasks.
Requirements:
  • Bachelor's degree in a relevant field, such as business administration, computer science, or communications.
  • 1-2 years of experience in customer-facing roles, preferably in the automotive industry.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers, colleagues, and management.

Estimated Salary: $50,000 - $65,000 per year, depending on experience and qualifications.



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