IT Infrastructure Operations Supervisor

1 week ago

San Ramon, California, United States PG&E Corporation Full time

Requisition ID: [Insert ID]

Job Category: Information Technology

Job Level: Supervisor

Business Unit: Information Technology

Work Type: Hybrid

Job Location: [Insert Location]

Department Overview

The Information Systems Technology Services department is a cohesive unit that integrates various teams to provide high-quality technological solutions.

Position Summary

This role involves leading a team of union-represented communications technicians responsible for the secure installation of IT communications infrastructure across diverse locations, including network rooms, substations, offices, remote sites, and communication towers. The supervisor will provide direction for the safe and efficient execution of network infrastructure projects while managing associated costs. Responsibilities include conducting safety assessments, quality reviews, and guiding work prioritization to meet operational deadlines. The position requires the ability to handle multiple priorities and provide support during emergencies, including after-hours and weekends. Additionally, the supervisor will focus on team development through training and accountability, understand and apply the bargaining unit contract, and administer disciplinary actions when necessary. Travel to various service areas may be required.

Compensation Information

PG&E is committed to providing a salary range that reflects the company's good faith belief regarding compensation for this position at the time of posting. This range is specific to the job's locality and actual salaries will depend on various factors, including skills, education, certifications, experience, market value, geographic location, and internal equity. The anticipated salary range is as follows:

Bay Area Minimum: $128,000.00

Bay Area Maximum: $218,000.00

Job Responsibilities

  • Ensure adherence to safe construction practices during IT infrastructure installations.
  • Assist teams in overcoming obstacles that may delay project timelines.
  • Utilize the Planisware project management tool to oversee workload and commitments.
  • Adapt to dynamic environments, providing after-hours and emergency support as needed.
  • Travel to remote locations for field safety and quality assessments.
  • Manage multiple concurrent projects and resources effectively.
  • Allocate appropriate resources to each project to meet operational deadlines.
  • Ensure compliance with IT construction standards and regulatory requirements.
  • Conduct annual performance reviews for crew members and quarterly assessments for apprentices.
  • Foster collaboration and build relationships with leaders, project managers, and engineering teams.
  • Oversee crew operations for the safe and efficient installation of IT infrastructure in various settings.
  • Monitor project outcomes against technical specifications.
  • Provide constructive feedback and leadership to crew members.
  • Administer the intent and spirit of the IBEW 1245 contract as applicable.

Qualifications

Minimum Requirements:

  • Bachelor's Degree in Computer Science or a related field, or equivalent experience.
  • A minimum of 3 years of experience in project management within the IT sector.

Desired Qualifications:

  • 5+ years of experience in communications infrastructure construction methods.
  • 3+ years of experience in a supervisory capacity.
  • 3+ years of experience managing bargaining unit employees.

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