Software Support Specialist

1 week ago


Quincy, Massachusetts, United States Gainwell Technologies Full time
Job Description

We are seeking a highly skilled Software Support Specialist to join our team at Gainwell Technologies. The ideal candidate will have a strong background in AWS administration, with experience in cloud infrastructure, security, and database management.

The successful candidate will be responsible for providing technical support and guidance to our team, as well as developing and maintaining technical documentation and diagrams. A strong understanding of networking and firewall rules is essential, as well as the ability to learn and support new software.

We are looking for a team player who can work independently and as part of a team, with excellent communication and interpersonal skills. The ability to prioritize tasks, work under pressure, and meet deadlines is also essential.

Key Responsibilities

  • Provide technical support and guidance to the team
  • Develop and maintain technical documentation and diagrams
  • Assist in the development and implementation of new software
  • Collaborate with team members to identify and resolve technical issues
  • Stay up-to-date with industry trends and best practices

Requirements

  • 2-3 years of experience in AWS administration
  • Proficiency in Ansible and Docker
  • Strong understanding of networking and firewall rules
  • Ability to learn and support new software
  • Excellent communication and interpersonal skills

Preferred Qualifications

  • Red Hat systems administration experience
  • WebLogic domain administration experience
  • Containerization and container automation experience


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