Pharmacy Customer Service Representative
3 weeks ago
Job Description:
As a Pharmacy Customer Service Associate at Walgreens, you will play a vital role in delivering exceptional customer experiences and providing top-notch service in our pharmacies. Your primary responsibility will be to assist customers with their pharmacy needs, including answering questions, processing prescriptions, and providing product information.
Key Responsibilities:
- Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
- Process prescriptions, including retrieving, counting, and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions.
- Assist pharmacists in scheduling and maintaining work flow, including utilizing pharmacy systems to enter patient and drug information.
- Maintain a clean and organized pharmacy environment, including keeping counters and shelves clean and well merchandised, taking inventory, and checking in and pricing merchandise as required.
- Participate in training and development programs to maintain knowledge and skills in healthcare and pharmacy, including the latest news and developments.
Requirements:
- Must be fluent in reading, writing, and speaking English.
- Requires willingness to work flexible schedule, including evenings and weekend hours.
- Prefer six months of experience in a retail environment.
- Prefer good math skills and computer skills.
Why Join Our Team:
At Walgreens, we are committed to providing a supportive and inclusive work environment that allows our employees to grow and develop their skills. As a Pharmacy Customer Service Associate, you will have the opportunity to work with a talented team of professionals who are passionate about delivering exceptional customer service and making a positive impact in our communities.
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