Customer Service Representative

3 days ago

CT United States PrideStaff Full time
Job Title: Customer Support Representative

We are seeking a highly skilled and bilingual Customer Support Representative to join our team in Hartford, CT.

Job Summary:

The ideal candidate will possess excellent communication skills, both written and verbal, and be able to effectively handle customer inquiries and concerns in a professional and courteous manner.

Responsibilities:

  • Provide exceptional customer service via phone, email, and in-person interactions
  • Respond to customer inquiries and resolve issues in a timely and efficient manner
  • Collaborate with internal teams to resolve customer complaints and concerns
  • Enter and maintain accurate customer information in our database
  • Assist with data entry and administrative tasks as needed

Requirements:

  • High school diploma or equivalent required
  • 2+ years of customer service experience
  • Bilingual in English and Spanish
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment

What We Offer:

  • Competitive hourly rate
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment

How to Apply:

Please submit your resume and a cover letter to [insert contact information].

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