Customer Service Representative

2 weeks ago

CT United States Total Mechanical Systems Full time

Total Mechanical Systems is a leading provider of HVAC, Plumbing, and Electrical services in Connecticut. We are seeking a skilled Customer Service Representative to join our team and provide exceptional service to our growing customer base.

About the Role

We are looking for a highly motivated and organized individual to assist in taking incoming client calls, answering questions, and resolving issues in a timely and professional manner. The ideal candidate will have excellent communication skills, a courteous demeanor, and the ability to work effectively in a fast-paced environment.

Key Responsibilities

  • Answering phone calls promptly and professionally, providing clear and concise information to clients regarding their appointments and services.
  • Assisting clients with their inquiries and resolving issues in a timely and professional manner.
  • Making outbound calls to customers to follow up on their services and ensure satisfaction.

What We Offer

We offer a competitive salary, full-time benefits, and a positive work environment. If you are a motivated and organized individual with excellent communication skills, we encourage you to apply for this exciting opportunity.

Total Mechanical Systems LLC is an equal opportunity employer and requires all positions to pass a post-offer background check.

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