Current jobs related to Client Relations Associate - Arlington, Virginia - Navy Mutual

  • Program Manager

    7 days ago

    Arlington, Virginia, United States Private Full time

    Job DescriptionAt Metrica, we are seeking a highly skilled Program Manager to join our team in Arlington, VA. As a key member of our organization, you will be responsible for supporting our clients and ensuring that all contract activities are executed to the highest standards.Key Responsibilities:Develop and maintain strong relationships with clients and...

  • Client Service Associate

    4 weeks ago

    Arlington, Virginia, United States Zions Bancorporation Full time

    Job Title: Client Service AssociateWe are seeking a highly skilled and customer-focused individual to join our team as a Client Service Associate at our Arlington Highlands Banking Center in Arlington, TX.Job Summary:The Client Service Associate will be the face of our bank, providing exceptional service to our customers and assisting them with their banking...

  • Client Relations Specialist

    2 months ago

    Arlington, Virginia, United States EagleBank Full time

    Overview At EagleBank, we prioritize Relationships FIRST. As a publicly traded company (NASDAQ - EGBN), our focus is on being Flexible, Involved, Responsive, Strong, and Trusted. We are dedicated to fostering meaningful connections with our clients, employees, and stakeholders, ensuring we deliver exceptional and valuable service. Our commitment to...

  • Client Relations Specialist

    2 months ago

    Arlington, Virginia, United States EagleBank Full time

    Overview At EagleBank, we prioritize Relationships FIRST. As a publicly traded company (NASDAQ - EGBN), our focus is on being Flexible, Involved, Responsive, Strong, and Trusted. We strive to build meaningful connections with our clients, employees, and stakeholders, ensuring we deliver exceptional service consistently. Our commitment to inclusion,...

  • Client Relations Specialist

    2 months ago

    Arlington, Virginia, United States EagleBank Full time

    Overview At EagleBank, we prioritize Relationships FIRST. As a publicly traded company (NASDAQ - EGBN), we are dedicated to being Flexible, Involved, Responsive, Strong, and Trusted. Our focus on fostering meaningful connections with our clients, employees, and stakeholders allows us to consistently deliver exceptional and valuable service. We are...

  • Client Service Associate

    4 weeks ago

    Arlington, Virginia, United States Zions Bancorporation Full time

    Client Service AssociateAt Zions Bancorporation, we value our customers and strive to provide exceptional service. We are seeking a dynamic and customer-focused individual to join our team as a Client Service Associate (Teller) at our Arlington Highlands Banking Center in Arlington, TX.Key Responsibilities:Provide full-service banking by accurately...

  • Client Relations Specialist

    2 months ago

    Arlington, Virginia, United States ABC Imaging Full time

    Company Overview: ABC Imaging is a leading global provider of Printing and Media solutions, delivering comprehensive visual services to Fortune 500 companies around the world.Position Overview: We are in search of a dedicated and skilled Customer Service Representative with a background in the printing sector, who will play a vital role in our operations.Key...

  • Senior Client Service Associate

    3 weeks ago

    Arlington, Virginia, United States Transcend Practice Management Full time

    Senior Client Service AssociateWe are seeking a highly skilled and experienced Senior Client Service Associate to join our team at Transcend Practice Management. As a key member of our wealth management advisory firm, you will be responsible for delivering exceptional client service and support to our clients and advisors.Key Responsibilities:Directly liaise...

  • Senior Client Service Associate

    3 weeks ago

    Arlington, Virginia, United States Transcend Practice Management Full time

    Senior Client Service AssociateWe are seeking an experienced Senior Client Service Associate to join our team at Transcend Practice Management. As a key member of our wealth management advisory firm, you will be responsible for delivering exceptional client service and support to our clients.Key Responsibilities:Directly liaise with clients to understand...

  • Senior Client Service Associate

    1 month ago

    Arlington, Virginia, United States Transcend Practice Management Full time

    About the RoleWe are seeking a highly skilled Senior Client Service Associate to join our team at Transcend Practice Management. As a key member of our wealth management advisory firm, you will be responsible for delivering exceptional client experiences and driving business growth.Key ResponsibilitiesLiaise with clients to understand their needs, onboard...

  • Director of Government Relations

    1 month ago

    Arlington, Virginia, United States Velos Full time

    {"title": "Director, Strategy, Analysis, and Government Engagement", "description": "Velos is the recognized advocacy leader in the US national security space and intelligence market.We're a full-service consulting and engineering services firm representing leaders across the defense, aerospace, intelligence, and related industry enterprise.Key...

  • Senior Client Service Associate

    2 months ago

    Arlington, Virginia, United States Transcend Practice Management Full time

    About the RoleWe are seeking a highly skilled and experienced Senior Client Service Associate to join our team at Transcend Practice Management. As a key member of our client service team, you will be responsible for delivering exceptional client experiences and ensuring the highest level of satisfaction.Key ResponsibilitiesClient Liaison: Directly interact...

  • Client Services Liaison

    1 week ago

    Arlington, Virginia, United States Bdt & Associates Inc Full time

    Job OverviewWe are seeking a highly motivated and organized Client Services Representative to join our team at Bdt & Associates Inc. As a key member of our staff, you will play a vital role in providing exceptional support to our financial advisers and their clients.Key ResponsibilitiesHandle incoming calls and welcome clients with a positive and...

  • Client Service Associate

    2 weeks ago

    Arlington, Virginia, United States BankTalent HQ Full time

    Job Title: Client Service Associate (Teller)At BankTalent HQ, we're committed to creating a diverse and inclusive team that supports the growth of businesses, families, and communities. We're seeking a Client Service Associate (Teller) to provide exceptional customer service to our clients and customers at our Arlington Highlands banking center in Arlington,...

  • Property Assistant

    7 days ago

    Arlington, Virginia, United States Colliers Full time

    About ColliersAt Colliers, we pride ourselves on our enterprising environment that fosters growth and development. Our people are passionate, take ownership, and always do what's right for our clients, people, and communities. Why Colliers?Our nimble, decentralized culture provides a wealth of opportunities to learn about our business and quickly gain...

  • Public Relations Manager

    4 weeks ago

    Arlington, Virginia, United States Davis Elen Advertising Full time

    About the RoleWe are seeking a highly skilled and experienced Public Relations Manager to join our team at Davis Elen Advertising. As a key member of our marketing communications team, you will be responsible for developing and executing strategic communications plans to support our clients' business objectives.Key ResponsibilitiesDevelop and implement...

  • Senior Account Manager

    1 week ago

    Arlington, Virginia, United States Live Wire Media Relations LLC Full time

    Job Title: Senior Account ManagerLive Wire Media Relations LLC is seeking a highly skilled Senior Account Manager to lead our team in executing large-scale PR programs and managing high-profile media and outreach efforts.Key Responsibilities:Manage client expectations and executive interface with clientsProvide strategic counsel to clientsIdentify and...

  • Senior Account Manager

    1 week ago

    Arlington, Virginia, United States Live Wire Media Relations LLC Full time

    Job Title: Senior Account ManagerLive Wire Media Relations LLC is seeking a highly motivated and experienced Senior Account Manager to join our team. As a key member of our team, you will be responsible for leading multiple accounts, executing large-scale programs, and managing high-profile media and outreach efforts.Key Responsibilities:Manage client...

  • Public Relations Specialist

    2 weeks ago

    Arlington, Virginia, United States Riester Influence Full time

    Riester Influence is a modern public relations firm with a diverse portfolio of clients across various issue areas. We're seeking a skilled media relations professional to collaborate with local and national media outlets. Our team is entrepreneurial, high-energy, and innovative, constantly developing new ideas and strategies to engage with audiences. The...

  • Customer Relations Associate I-Product Support

    3 weeks ago

    Arlington, Virginia, United States Airlines Reporting Corporation Full time

    About Airlines Reporting CorporationAirlines Reporting Corporation (ARC) is a leading travel intelligence company that accelerates the growth of global air travel by delivering forward-looking travel data, flexible distribution services, and innovative industry solutions.Job SummaryWe are seeking a Customer Relations Associate I-Product Support (CRA I) to...

Client Relations Associate

2 months ago

Arlington, Virginia, United States Navy Mutual Full time

Client Relations - Client Relations Associate

Navy Mutual is recognized as a leading provider of life insurance for military personnel and their families. Our commitment to serving our members is reflected in our high customer satisfaction and retention rates.

At Navy Mutual, we foster a culture that values hard work and dedication. Our team, including staff and leadership, strives to deliver exceptional service and expert advice to our members. We are dedicated to promoting diversity and inclusion, recognizing that the unique backgrounds and experiences of our employees contribute significantly to our success.

The primary responsibility of the Client Relations Associate is to investigate and resolve member inquiries regarding their existing policies through various communication channels, including phone, email, and in-person interactions. This role requires providing outstanding service in a professional and courteous manner while documenting all member interactions in our Customer Relationship Management (CRM) system.

This is a full-time position reporting to the Vice President of Member Services. The core working hours are structured to ensure effective service delivery.

Qualifications:

A Bachelor’s degree and/or 3-5 years of experience in a call center or customer service environment, preferably with a focus on life insurance, is highly desirable. Candidates should possess a solid understanding of call center operations and be familiar with CRM systems. Relevant insurance certifications are a plus.

The ideal candidate will exhibit professionalism, a strong customer focus, and meticulous attention to detail. They should demonstrate independent thinking and problem-solving abilities, with the capacity to manage multiple customer demands effectively. Adaptability under pressure and a self-motivated attitude are essential for success in this role.

Key Responsibilities:

  1. Efficiently navigate various systems to provide accurate responses to customer inquiries.
  2. Maintain comprehensive knowledge of life and annuity product operations, including billing, collections, and policy processes.
  3. Advise members on policy conservation strategies and manage reinstatement processes.
  4. Educate members about military benefits and the advantages of Navy Mutual membership.
  5. Enhance member relationships through effective communication and empathetic listening.
  6. Collaborate within a team to achieve shared goals and participate in cross-training initiatives.
  7. Adhere to all relevant laws, regulations, and organizational policies.
  8. Continuously develop industry knowledge and best practices.

Navy Mutual offers a comprehensive benefits package, including medical, dental, vision, and retirement plans. We are committed to creating a workplace where talented individuals can thrive and contribute to our mission.

Navy Mutual is an equal opportunity employer, welcoming applications from all qualified individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law.