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Senior Consultant for Non-Profit Solutions
2 months ago
Company Overview:
At ServiceNow, we empower organizations to operate efficiently and effectively. Our innovative technology solutions are designed to meet the needs of our clients and communities. We are a dynamic team of forward-thinkers who thrive on curiosity and creativity. We believe that your best contributions come when you are supported in your personal and professional journey. Together, we aim high, fostering an environment where both individual and collective aspirations can flourish.
With a robust client base of over 7,700 customers, including a significant portion of the Fortune 500, we are honored to be recognized among the FORTUNE 100 Best Companies to Work For and as one of the World's Most Admired Companies.
For insights into our workplace culture, visit our Life at Now blog to hear firsthand accounts from our employees.
About the Role:
As a key member of our Nonprofit Solution Consulting team, you will play a vital role in driving our success by facilitating revenue growth and acquiring new clients within the Nonprofit sector. The Core Solution Consultant serves as the primary technical authority for our clients, collaborating closely with Sales, Product Management, and the executive team. This position requires a hands-on technical consultant capable of delivering comprehensive solutions and effectively positioning our offerings during sales engagements. You will cultivate trusted relationships with both executives and frontline stakeholders by leveraging your expertise in the Nonprofit industry alongside your extensive technical knowledge.
Key Responsibilities:
- Act as a technical and domain expert to support product sales within the Nonprofit sector.
- Conduct discovery workshops to identify client challenges and deliver product demonstrations that align our solutions with their needs.
- Lead strategic initiatives in key accounts, including customer journey sessions for roadmap alignment and outcome agreements.
- Participate in marketing events such as executive briefings, conferences, user groups, and trade shows.
- Share best practices and reusable assets with fellow Solution Consultants to enhance team performance.
- Provide valuable feedback to product management regarding enhancements that could address client needs and add value.
- Stay informed on competitive landscape and market differentiation.
Qualifications:
To excel in this position, you should possess:
- A minimum of 3 years of experience in pre-sales solution consulting or sales engineering within the Enterprise Software domain, specifically in the Nonprofit sector.
- Demonstrated experience in selling to the Nonprofit industry.
- Proficiency with the ServiceNow platform or technical expertise in cloud software solutions.
- A combination of energy, drive, compassion, and an engaging personality, balanced with humility.
- Experience collaborating with product management, marketing, partners, and professional services.
- Strong territory management skills, including pipeline development and collaboration with Sales counterparts to ensure execution excellence.
- Willingness to travel as required.
Additional Information:
ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will be considered for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law.
At ServiceNow, we prioritize flexibility and trust in our distributed work environment. For more information about our work personas, including flexible, remote, and required-in-office options, please refer to our resources.
For roles requiring access to technical data subject to export control regulations, ServiceNow may need to obtain export licensing approval from the U.S. Government for certain individuals. Employment is contingent upon obtaining any necessary export licenses or approvals.
Please be aware that fraudulent job postings are increasingly common. All legitimate ServiceNow job postings can be found on the ServiceNow Careers site.
