Front Desk Coordinator

1 day ago

Roslyn, New York, United States Catholic Health Service Full time
Join Our Team as a Front Desk Coordinator

Catholic Health Service is seeking a highly organized and detail-oriented individual to join our team as a Front Desk Coordinator. This role is responsible for scheduling and interacting with patients via telephone, face-to-face, email, and performing a range of duties including gathering required information in preparation for the patient's on-site appointment.

Responsibilities:
  • Welcome patients and visitors by greeting them in person or over the phone
  • Handle incoming telephone calls from patients, make appointments, and answer general questions and inquiries
  • Use computer systems to maintain accurate patient records and update scheduling programs
  • Maintain registration flow by efficiently moving patients through the process and readying them for clinical staff using EPIC Program
Requirements:
  • High school diploma or GED required
  • Minimum of 1 year of relevant experience and/or training, or equivalent combination of education and experience in a medical receptionist/customer service role
  • Knowledge of multi-line phone system
  • Proficient in computers and relevant software applications and practice management technology including electronic recordkeeping

The estimated salary for this position ranges from $22.50-24/hour. We offer a comprehensive benefits package, tuition assistance, and a supportive work environment that promotes professional growth.

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