Fitness Team Lead
5 days ago
Company Overview: At Barry's, we're passionate about delivering an exceptional fitness experience that inspires our community to live their best lives. Our studios are the heart of our brand, and as a key member of our Front Desk team, you'll play a vital role in ensuring every guest feels welcome, supported, and motivated to reach their goals.
Job Summary: As a Fitness Team Lead - Front Desk Manager, you'll be responsible for providing top-notch customer service, managing studio operations, and fostering a positive community atmosphere. This is an exciting opportunity to join a dynamic team and contribute to the growth and success of Barry's.
Key Responsibilities:
- Deliver Exceptional Customer Service: Greet and check-in guests, respond to inquiries, and process transactions with a smile.
- Manage Studio Operations: Maintain a clean and welcoming environment, ensure efficient use of business management software, and work collaboratively with team members across departments.
- Product Knowledge and Retail Operations: Stay up-to-date on all studio offerings, promotions, and events, and provide expert guidance to guests.
- Leadership and Mentorship: Showcase leadership skills, mentor junior staff, and set the tone for exceptional customer service.
- Cash Flow and Point of Sale Management: Oversee cash flow and point of sale system while on shift.
Required Experience and Skills:
- Hospitality and Customer Service: Proven ability to deliver exceptional customer experiences, handle complex inquiries, and maintain a positive attitude.
- Leadership and Teamwork: Strong communication skills, ability to work collaboratively, and lead by example.
- Organizational and Time Management: Excellent organizational skills, attention to detail, and ability to prioritize tasks effectively.
- Physical Demands: Ability to stand for long periods, move equipment, and lift supplies (up to 30+ pounds).
Salary: $18-$22 per hour
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