Customer Service Associate
2 weeks ago
Position Title:
Customer Service Associate
Location:
Holiday Station - Wausau
Overview:
This role requires a blend of skills, attributes, and qualifications essential for success in a retail environment.
Reporting Structure:
Reports directly to the Store Manager
Employment Type:
Non-Union
Compensation:
Up to $15 per hour
Work Schedule:
Available to work Sunday through Saturday, with varying hours
Key Responsibilities:
- Establish meaningful connections with customers
- Accurately process customer transactions
- Address customer inquiries and concerns effectively
- Adhere to company protocols regarding food safety
- Assist with inventory management and stock counting
- Maintain a clean and safe shopping environment
- Collaborate with team members to ensure operational excellence
Ideal Candidate Profile:
The ideal candidate will possess:
- A friendly and approachable demeanor, fostering a customer-centric atmosphere
- Previous experience in a retail setting
- Knowledge of gas station operations and safety protocols
- Understanding of regulations related to the sale of tobacco and lottery products
- Flexibility to perform tasks both indoors and outdoors
- A desire for professional growth and continuous learning
Employee Benefits:
- Store discounts
- Access to Employee Assistance Programs
- Flexible work schedules
Physical Demands:
Frequent Activities:
- Lifting and carrying items up to 50 lbs
- Pushing and pulling weights up to 2000 force pounds
- Operating equipment such as scanners and registers
- Engaging in standing, turning, and reaching tasks
Occasional Activities:
- Lifting items over 50 lbs
- Operating calculators
- Performing squatting and bending tasks
- Walking
Note:
This job description is intended to provide a general overview of the position and is not exhaustive. Responsibilities and duties may evolve over time, and reasonable accommodations may be made for individuals with disabilities to perform essential functions.
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