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Customer Service Representative

2 months ago

Wausau, Wisconsin, United States Kocourekchevrolet Full time
About the Role

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Coordinator at Kocourek Chevrolet.

Key Responsibilities
  • Schedule service appointments and increase retention in our service departments.
  • Provide exceptional customer service and ensure our guests are served with best guest care.
  • Work in a fast-paced and process-driven work environment, handling inbound calls and interacting with guests in a positive and professional manner.
  • Collaborate with a small team to achieve business objectives and increase traffic throughout our dealership.
Requirements
  • Excellent communication and interpersonal skills.
  • Ability to work in a team environment and provide exceptional customer service.
  • Reliability and guest-oriented approach.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
Work Environment

This role operates in a professional office environment, with a typical non-smoking office environment and standard office equipment such as computers, phones, and copy machines.

Equal Employment Opportunity

Kocourek Chevrolet provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.