Technology and Operations Application Specialist

2 weeks ago


Chicago, Illinois, United States HUB International Full time
Job Summary

We are seeking a highly skilled Technology and Operations Application Administrator to join our team at HUB International. As a key member of our IT Operations team, you will be responsible for providing technical support and maintenance for a portfolio of applications used across the organization.

Key Responsibilities
  • Learn and understand the administration requirements of various applications, including configuration, maintenance, and troubleshooting.
  • Install, configure, and deploy applications based on business, user, and information security requirements.
  • Manage user roles, permissions, and access levels to ensure secure and efficient application usage.
  • Provide technical support to users, resolving application-related issues in a timely manner.
  • Collaborate with developers, system administrators, and vendors to resolve issues and implement software upgrades.
  • Ensure proper integration between applications and other IT systems, and maintain data security and compliance through appropriate access control policies.
Requirements
  • Bachelor's degree in Computer Science, Information Systems, or a related field.
  • 2-5 years of experience in application support, system administration, or related IT roles.
  • Knowledge of ITSM tools for incident and problem management, as well as experience with cloud platforms (AWS, Azure) and SaaS tools.
  • Ability to manage API integrations and monitor application logs.
About HUB International

HUB International is a global insurance and employee benefits broker, providing a wide range of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. We are committed to empowering our clients and employees, and offer a supportive and client-focused work environment.



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