Front Desk Ambassador
7 days ago
Job Title: Front Desk Ambassador
Description:
We are seeking a highly skilled and enthusiastic Front Desk Ambassador to join our team at the Pursuit Collection. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences, ensuring seamless check-in and check-out processes, and maintaining accurate records.
Responsibilities:
- Greet guests in a warm and welcoming manner, providing personalized assistance throughout their stay.
- Register and assign rooms to guests, maintaining up-to-date knowledge of availability and walk-in guests.
- Communicate with housekeeping to ensure timely updates on room readiness, arrivals, and departures.
- Offer guests information on available services, points of interest, and entertainment options.
- Provide assistance to guests and teammates as needed, promoting a collaborative and supportive work environment.
- Become a utility player who can adapt to various job duties, showcasing flexibility and a positive attitude.
Requirements:
- Previous front desk experience is highly preferred, but not mandatory.
- A strong work ethic and commitment to teamwork are essential.
- The ability to work independently or as part of a larger team, prioritizing tasks and meeting deadlines.
- A keen eye for detail and organizational skills to maintain accuracy and efficiency.
- An excellent communicator, always willing to suggest ideas and solutions to enhance guest experiences.
- A friendly and helpful demeanor, willing to go above and beyond for our guests.
- A relaxed and flexible attitude, embracing unexpected challenges with a smile.
Compensation and Benefits:
We offer a competitive hourly rate of $15.00, plus access to a range of benefits, including discounted hotel stays, dining, and retail, as well as subsidized mental health and wellness resources. Housing accommodations are also available for our team members.
Work Environment:
You'll have the opportunity to work in a stunning natural setting, surrounded by breathtaking scenery and wildlife. Our properties are located within Glacier National Park, offering a unique chance to explore and connect with nature.
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