Front Desk Ambassador

3 days ago


West Glacier, Montana, United States Pursuit Collection Full time
Front Desk Associate (Overnight)

We are seeking a Front Desk Associate to join our team at Pursuit, an Equal Opportunity Employer committed to diversity in the workplace.

This role is responsible for welcoming guests and ensuring they have a comfortable Glacier adventure. The successful candidate will be able to register and assign rooms, communicate with security and maintenance teams, and perform various job duties as needed.

Key Responsibilities:

  • Register and assign rooms to guests, issue room keys, provide instruction to bell staff when necessary
  • Communicate with night security, report any guest issues
  • Communicate with night maintenance to report any issues
  • Print next day reports for arrivals, departures, vacant rooms, etc
  • Ensure guest wake up calls are logged into phone system
  • Keeeps record of potential safety and maintenance issues and communicates details to supervisor
  • Offers assistance to guests and teammates where needed

Requirements:

  • Previous Front Desk/Night Audit experience preferred but not required - we are happy to train
  • Work-ethic and commitment to the team and guest is key
  • Be willing and able to work solo or as part of a team
  • Be committed to Safety First and the highest quality of cleaning & sanitizing standards
  • Be organized with a great eye for detail
  • Be kind to others and always bring your best
  • Be a good communicator, always suggesting ideas and solutions
  • Be helpful and friendly, willing to go the extra mile
  • Be relaxed, flexible and able to handle a few curve balls

About Us:

You'll be working in a beautiful location surrounded by nature, with access to outdoor activities and scenic views. Our team is diverse and inclusive, and we value creativity and innovation.

Compensation:

$14.50 per hour



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