Glacier National Park Front Desk Team Member
7 days ago
Pursuit Collection is a dynamic and inclusive company that offers a unique work environment in the stunning setting of Glacier National Park. We value teamwork, diversity, and creativity, providing opportunities for personal and professional growth.
Compensation & Benefits
This role comes with an estimated salary of $14.50/hour, offering a competitive compensation package in line with industry standards. Our benefits include access to Pursuit attractions, discounts on hotel stays, dining, and retail, as well as subsidized mental health and wellness resources.
Job Description
As a Front Desk Associate, you will be responsible for welcoming guests, registering them, assigning rooms, and providing exceptional customer service. You will also communicate with night security, report any guest issues, and keep records of potential safety and maintenance concerns.
Key Responsibilities:
- Register and assign rooms to guests, issue room keys, and provide instruction to bell staff when necessary
- Communicate with night security and report any guest issues
- Print next day reports for arrivals, departures, vacant rooms, etc.
- Ensure guest wake-up calls are logged into the phone system
- Keep records of potential safety and maintenance issues and communicate details to the supervisor
Requirements & Qualifications:
We are looking for candidates with previous Front Desk or Night Audit experience, although training is provided. Key qualities include a strong work ethic, commitment to teamwork, and excellent communication skills. The ideal candidate will be organized, detail-oriented, and willing to adapt to changing situations.
Work Environment
Our workplace is located in the breathtaking surroundings of Glacier National Park, offering a serene and inspiring environment. As a team member, you will have the opportunity to explore this incredible location, meet colleagues from around the world, and participate in team events.
Equality & Diversity
Pursuit Collection is an Equal Opportunity Employer committed to diversity and inclusivity. We welcome applications from candidates who share our values and are passionate about creating a positive work environment.
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