Hotel Front Desk Ambassador

6 days ago


West Glacier, Montana, United States Pursuit Collection Full time
Company Overview
The Pursuit Collection is a leading hospitality company, renowned for its exceptional customer service and commitment to providing unforgettable experiences. Our team of dedicated professionals strives to create a warm and welcoming atmosphere that makes every guest feel at home.

Salary
$14.50/hour - A competitive salary that reflects the value you bring to our team.

Job Description
We are seeking a highly skilled Front Desk Associate (Overnight) to join our team. As a key member of our overnight operations, you will be responsible for ensuring a smooth and enjoyable experience for our guests. Your primary duties will include registering and assigning rooms, communicating with night security and maintenance, printing reports, and logging wake-up calls. You will also be required to keep records of potential safety and maintenance issues and communicate details to your supervisor. In addition, you will be expected to offer assistance to guests and teammates where needed and be a utility player who can complete a variety of job duties.

Required Skills and Qualifications
To succeed in this role, you will need to possess excellent communication and interpersonal skills, as well as a strong work ethic and commitment to teamwork. Previous front desk or night audit experience is preferred, but not required - we are happy to train the right candidate. You must be able to work independently and as part of a team, be organized with a great eye for detail, and be committed to Safety First and the highest quality of cleaning and sanitizing standards. Additionally, you should be kind, friendly, and willing to go the extra mile to ensure our guests have an exceptional experience.

Benefits
As a member of our team, you will enjoy a range of benefits, including free access to our attractions, discounts on hotel stays, dining, and retail, subsidized mental health and wellness resources, and housing accommodations available. You will also have the opportunity to participate in team events and explore the beautiful surroundings of Glacier National Park. We believe in creating a positive and inclusive work environment that supports the well-being of all our employees.

Work Environment
You will be working in a fast-paced, dynamic environment that requires flexibility and adaptability. As a member of our overnight team, you will be responsible for maintaining high levels of customer satisfaction while working efficiently to meet the needs of our guests. You will spend your days in and around our amazing properties, enjoying breathtaking scenery and wildlife in and around Glacier National Park. We are proud to be an Equal Opportunity Employer committed to diversity in the workplace.

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