Operations Director

1 week ago


Fall River, Massachusetts, United States US Ghost Adventures Full time
Job Title: Operations Manager

We are seeking a highly motivated and organized professional to join our team as an Operations Manager at US Ghost Adventures. As a key member of our team, you will play a crucial role in ensuring the seamless operation of our tours across multiple cities.

Responsibilities:
  • Lead Onboarding and Training: Conduct onboarding and training for tour staff in 12+ cities, ensuring each team member is well-prepared to deliver exceptional experiences.
  • Coordinate Operations: Communicate with staff and contractors to manage schedules and ensure tours are fully staffed.
  • Deliver Outstanding Customer Service: Handle customer inquiries, manage online reviews, facilitate refunds/cancellations, and provide general support to ensure customer satisfaction.
  • Support Social Media Management: Engage with our audience by responding to messages and occasionally posting updates.
  • Build Relationships: Cultivate and maintain partnerships with local communities and marketing partners.
  • Other duties as assigned.
Requirements:
  • 4+ years of management experience, ideally in customer service.
  • Flexible availability to work evenings to support our evening tour operations and West Coast teams.
  • Weekend availability for customer support, with the flexibility to take two days off during the week and one weekend off per month.
  • Experience managing social media accounts or relevant education is a plus.
  • Excellent time management skills, strong problem-solving abilities, and a high level of attention to detail.
  • Proficiency in Google Docs, Microsoft Office, and Dropbox.
  • A professional demeanor with a positive outlook and exceptional communication skills, both written and verbal.
What We Offer:
  • Competitive compensation to match your skills and experience.
  • Benefits: Including health benefits, 80 hours of paid time off, and 5 days of sick pay.
  • Remote Work: Enjoy the flexibility and convenience of working from home.
  • Career Growth: A steep learning curve with opportunities for advancement based on your performance.
  • Supportive Environment: Work in a positive, collaborative environment where your growth is encouraged and supported.

Salary Range: $40,000 - $42,000 a year



  • Fall River, Massachusetts, United States Family Service Association Full time

    Job SummaryThe Vice President of Operations (VPO) plays a critical role in the success of Family Service Association, overseeing the planning, organization, and administration of agency support services. This position is responsible for developing, managing, and improving the quality of Human Resources, Information Technology, Quality Improvement,...

  • Executive Director

    3 weeks ago


    Fall River, Massachusetts, United States Vaco Full time

    Executive Director OpportunityVaco is seeking a highly skilled and experienced Executive Director to lead our client's non-profit organization in Bristol, TN. As the top operations role, this position oversees all aspects of management and strategic direction in collaboration with the Board of Directors.Key Responsibilities:Strategic Leadership: Develop and...

  • Executive Director

    2 weeks ago


    Fall River, Massachusetts, United States Vaco Full time

    Job Title: General Management DirectorPosition Summary:The General Management Director is a senior leadership role responsible for overseeing the overall operations and strategic direction of a well-established non-profit organization. This position requires a dedicated and passionate individual to lead and shape the future of the organization, ensuring its...

  • Executive Director

    3 weeks ago


    Fall River, Massachusetts, United States Vaco Full time

    Job Title: General Management DirectorPosition Overview:Vaco is conducting a search for a dedicated and passionate individual to fill the position of General Management Director on behalf of a well-established non-profit organization. This will be the top operations role within the business. Work for a company that is successful, culturally rich with solid...


  • Fall River, Massachusetts, United States Athena Health Care Systems Full time

    Director of Rehabilitation Job DescriptionAthena Health Care Systems is seeking a highly skilled and experienced Director of Rehabilitation to lead our rehabilitation program at Sheriden Woods Health Care Center in Bristol, CT.The successful candidate will be responsible for the overall administration, clinical planning, development, marketing, and...


  • Fall River, Massachusetts, United States LT STAFFING INC Full time

    Job OverviewLT STAFFING INC is seeking an experienced General Manager to lead our manufacturing operations. As a key member of our team, you will be responsible for driving strategic growth, optimizing processes, and ensuring operational excellence.Key ResponsibilitiesDevelop and implement strategic plans to drive manufacturing excellence, including...

  • Nursing Unit Director

    3 weeks ago


    Fall River, Massachusetts, United States Fall River Healthcare Full time

    Nursing Unit Director Job SummaryWe are seeking a highly skilled and experienced Nursing Unit Director to lead our nursing team at Fall River Healthcare. As a key member of our leadership team, you will be responsible for overseeing the day-to-day operations of the nursing unit, ensuring the highest quality of care is provided to our residents.Key...


  • Fall River, Massachusetts, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC - Restaurant Operations ManagerAbout the Role:We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at Domino's Pizza LLC. As a key member of our management team, you will be responsible for ensuring the smooth operation of our restaurant, driving sales growth, and delivering exceptional customer...


  • Fall River, Massachusetts, United States Flipside Crypto Full time

    Job Title: Senior Director of FinanceFlipside Crypto is a commercialization engine that powers blockchain growth. We activate 110,000+ analysts to produce insights, drive narratives, and transact, building emotional connection and a strong and active community that supports token price and chain growth. We make that possible by curating best-in-class data...


  • Fall River, Massachusetts, United States Athena Health Care Systems Full time

    Director of Rehabilitation Job DescriptionAthena Health Care Systems is seeking a highly skilled and experienced Director of Rehabilitation to lead our therapy program at Sheriden Woods Health Care Center in Bristol, CT.Key Responsibilities:Develop and implement effective rehabilitation programs to meet the needs of patients and residents.Supervise and...


  • Fall River, Massachusetts, United States Family Service Association Full time

    Job Title: Vice President of OperationsFamily Service Association is seeking a highly skilled and experienced Vice President of Operations to lead our agency's support services and administration. As a key member of our Senior Leadership Team, you will be responsible for planning, organizing, and overseeing all activities related to agency support services...


  • Fall River, Massachusetts, United States Flipside Crypto Full time

    Senior Director of FinanceFlipside Crypto is a commercialization engine that powers blockchain growth. We activate 110,000+ analysts to produce insights, drive narratives, and transact, building emotional connection and a strong and active community that supports token price and chain growth.We make that possible by curating best-in-class data and making...


  • Fall River, Massachusetts, United States Family Service Association Full time

    Job SummaryThe Vice President of Operations is a key leadership position at Family Service Association, responsible for overseeing the planning, organization, and administration of agency support services. This role requires a strategic thinker with exceptional leadership abilities, who can develop and implement high-quality services that align with the...


  • Fall River, Massachusetts, United States Genesee Country Village & Museum Full time

    Chief Operating OfficerWe're a total health community dedicated to healing the community, one person at a time. Our mission is to provide a personal level of healthcare and addiction treatment that addresses the mental, physical, and spiritual well-being of everyone we touch.About the RoleThe Chief Operating Officer will develop and lead programs that will...


  • Fall River, Massachusetts, United States SSTAR Full time

    About UsWe're a total health community dedicated to healing the community, one person at a time. At SSTAR, our mission is to provide a personal level of healthcare and addiction treatment that addresses the mental, physical, and spiritual well-being of everyone we touch. As a Federally Qualified Health Center (FQHC), our employees are eligible to apply for...


  • Fall River, Massachusetts, United States Uline, Inc. Full time

    Lead Creative Visionary for Uline, Inc.Uline, a family-owned company, is seeking a highly skilled and experienced leader to oversee its Creative department. As Vice President of Creative, you will be responsible for directing the development of all company marketing channels, including catalogs, direct mail, web design, and corporate employee...


  • Fall River, Massachusetts, United States Uline, Inc. Full time

    About the RoleWe are seeking a highly experienced and visionary leader to join our team as Vice President of Creative. As a key member of our leadership team, you will be responsible for overseeing the Creative department and driving the development of our brand and marketing strategies.Key ResponsibilitiesDirect the Creative department, leveraging in-depth...


  • Fall River, Massachusetts, United States SSTAR Full time

    About SSTARWe're a total health community dedicated to healing the community, one person at a time. Our mission is to provide a personal level of healthcare and addiction treatment that addresses the mental, physical, and spiritual well-being of everyone we touch.Job SummaryThe Chief Operating Officer (COO) will develop and lead programs that will grow and...

  • Logistics Director

    1 day ago


    Fall River, Massachusetts, United States MAXIMUS Full time

    Job DescriptionWe are PepsiCo Supply Chain, a dynamic and innovative team that is shaping the future of the industry. As a Director of Logistics, Distribution & Transportation - North Division, you will play a critical role in leading our team to achieve exceptional results.Key ResponsibilitiesLead the North Transport function, driving service levels and...


  • Fall River, Massachusetts, United States Fall River Healthcare Full time

    Job Overview Summary:As a key member of our healthcare team, the Nursing Unit Director will oversee the day-to-day operations of the Nursing Unit, ensuring that residents receive the highest quality care in accordance with federal, state, and local standards. This role requires strong leadership and organizational skills, as well as the ability to work...