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Executive Director of Operations
2 months ago
The Vice President of Operations is a key leadership position at Family Service Association, responsible for overseeing the planning, organization, and administration of agency support services. This role requires a strategic thinker with exceptional leadership abilities, who can develop and implement high-quality services that align with the organization's mission and vision.
Key Responsibilities- Strategic Planning: Participate in the planning process for future development and growth of the agency, ensuring appropriate service support of those plans.
- Human Resources: Oversee agency HR functions, including compliance with internal policies and laws and regulations. Ensure all HR policies are up-to-date and reflective of the organization's culture, values, and mission.
- Service Development: Develop, implement, and maintain responsive, people-focused standards of service within the organization.
- Compliance and Risk Management: Remain informed of national, regional, and local developments and legal or regulatory issues that impact service operations and ensure the organization understands, adapts, and maintains compliance with all changes.
- Communication and Collaboration: Facilitate and ensure systems alignment and excellent communication within all areas of the agency.
- A minimum of 10+ years of leadership experience, including Human Resources, preferably in the nonprofit, social service, or similar industries.
- Master's degree in the field of Business Administration, or related field. SHRM-CP or SHRM-SCP preferred.
- Demonstrated commitment to the agency's mission, vision, and values.
- Demonstrated ability to develop, cultivate, and maintain strong working relationships with internal and external stakeholders at all levels.
- Ability to work in a fast-paced environment and effectively balance competing priorities, with a high degree of coordination, communication, and decision-making.
- Demonstrated exceptional leadership abilities and high-level decision-making skills.
- Excellent interpersonal skills, with demonstrated ability to work with diverse groups of people with patience and flexibility.
- Proficiency in MS Office suite and experience in configuring HRIS systems.
- Medical and dental insurance
- Long-term disability insurance
- Life insurance
- 403B with agency contribution
- Flexible Spending Accounts
- Generous time off package, including sick, vacation, and eleven paid holidays
- Wellness activities
The salary range for this position is $110,000. This is an office-based position with potential for one remote day per week. Family Service Association values a diverse workplace and encourages women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees of Family Service Association are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.
