Executive Director of Operations

6 days ago


Fall River, Massachusetts, United States Family Service Association Full time
Job Title: Vice President of Operations

Family Service Association is seeking a highly skilled and experienced Vice President of Operations to lead our agency's support services and administration. As a key member of our Senior Leadership Team, you will be responsible for planning, organizing, and overseeing all activities related to agency support services and overall administration.

Responsibilities:
  • Develop and implement policies and procedures that align with the agency's vision and mission.
  • Oversee agency HR functions, including compliance with internal policies and laws and regulations.
  • Develop and maintain responsive, people-focused standards of service within the organization.
  • Ensure organization-wide compliance with all laws and regulations related to IT, HR, Facilities, Communications, Transportation, and COA accreditation.
  • Facilitate and ensure systems alignment and excellent communication within all areas of the agency.
Qualifications:
  • A minimum of 10+ years of leadership experience, including Human Resources, preferably in the nonprofit, social service, or similar industries.
  • Master's degree in the field of Business Administration or related field. SHRM-CP or SHRM-SCP preferred.
  • Demonstrated commitment to the agency's mission, vision, and values.
  • Demonstrated ability to develop, cultivate, and maintain strong working relationships with internal and external stakeholders at all levels.
  • Ability to work in a fast-paced environment and effectively balance competing priorities.
Benefits:
  • Generous benefits package, including medical and dental insurance, long-term disability insurance, life insurance, 403B with agency contribution, flexible spending accounts, and a generous time off package.
  • Salary range maximum is $110,000.
  • This position is office-based, with potential for one remote day per week.

We value a diverse workplace and encourage women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees of Family Service Association are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.


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