Personal Compute Support Specialist

1 month ago


Houston, Texas, United States Leidos Full time
Job Title: Personal Compute Support Technician

Leidos is seeking a highly skilled Personal Compute Support Technician to join our team. As a key member of our IT support team, you will be responsible for providing technical support to end-users, troubleshooting hardware and software issues, and ensuring the smooth operation of our computer systems.

Key Responsibilities:
  • Provide technical support to end-users via phone, email, and in-person
  • Troubleshoot hardware and software issues, including operating system, network, and application problems
  • Install, configure, and maintain computer systems, including hardware and software upgrades
  • Develop and maintain technical documentation, including user guides and troubleshooting procedures
  • Collaborate with other IT teams to resolve complex technical issues
Requirements:
  • 2-3 years of experience in IT support, preferably in a help desk or technical support role
  • Strong knowledge of computer hardware, software, and operating systems
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
Preferred Qualifications:
  • CompTIA A+ or equivalent certification
  • Experience with network administration and security
  • Knowledge of cloud-based services and platforms
What We Offer:
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment


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