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Customer Service Ambassador

2 months ago

Orlando, Florida, United States M. Coast Florida Full time

M. Coast Florida delivers exceptional results to a variety of clients seeking to expand their market reach and drive business growth. Due to new client contracts, we are tasked with creating and executing leading customer service and sales strategies.

M. Coast Florida's team delivers communication-focused customer service and sales solutions to our clients. We alleviate their advertising-related stress by reaching their target audience and crafting a dynamic direct business strategy from start to finish.

Our customer service and sales campaigns are renowned for their rapid customer conversion rates. With experience working for brands of all sizes, we scale our model to exceed our clients' needs.

**Key Responsibilities:**

  • Build relationships with clients by providing professional support to close quality sales
  • Develop in-depth product knowledge to answer client questions thoroughly
  • Highlight the features of products to demonstrate how they solve client issues
  • Provide clients with detailed information regarding their order details, the installation process, and billing cycle
  • Collaborate with sales executives to execute customer service and sales strategies in accordance with the clients' requirements
  • Assist our customer service and sales team in exceeding weekly and monthly goals