Customer Service Ambassador

3 days ago


Orlando, Florida, United States Miracom Hive Full time
Customer Service Representative

At Miracom Hive, we're seeking a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you'll play a vital role in delivering exceptional service to our clients.

Responsibilities
  • Provide top-notch support to customers via phone, email, or in-person
  • Offer product and service information to customers, addressing their inquiries and concerns
  • Process orders, forms, applications, and requests with accuracy and efficiency
  • Maintain records of customer interactions and transactions, ensuring seamless communication
  • Follow up to ensure resolution of customer issues, ensuring complete satisfaction
  • Collaborate with team members to enhance service delivery and improve customer experience
Qualifications
  • Excellent communication and interpersonal skills, with a customer-centric mindset
  • Ability to adapt and respond to diverse customer needs and preferences
  • Proficiency in MS Office and customer service software, with a strong problem-solving aptitude
  • High school diploma; college degree preferred, with experience in customer service or a related field advantageous
Benefits
  • Opportunities for professional growth and advancement, with a supportive and collaborative work environment
  • Participation in workshops and professional development programs, fostering continuous learning and improvement

As a Customer Service Representative at Miracom Hive, you'll have the chance to make a real difference in our customers' lives. If you're passionate about delivering exceptional service and building lasting relationships, we encourage you to apply for this exciting opportunity.



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