Customer Service Team Lead

5 days ago


Plattsburgh, New York, United States TJ Maxx Full time
Job Summary

We are seeking a highly skilled and experienced Customer Service Supervisor to join our team at TJ Maxx. As a Customer Service Supervisor, you will be responsible for promoting an excellent customer experience, overseeing a team of Associates, and ensuring prompt and courteous customer service.

Key Responsibilities
  • Customer Experience: Create a positive internal and external customer experience by engaging and interacting with all customers, and maintaining a clean and organized store.
  • Team Leadership: Oversees a team of Associates at front of store, ensuring they are trained and equipped to provide excellent customer service.
  • Training and Development: Takes an active role in training and mentoring Associates on front end principles, and trains and coaches Associates on personalizing the customer experience.
  • Operational Excellence: Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates.
  • Problem Resolution: Addresses customer concerns and issues promptly, ensuring a positive customer experience.
  • Store Operations: Ensures Associates execute tasks and activities according to store plan, prioritizes as needed, and communicates accurately and effectively with management and Associates.
Requirements
  • Availability: Available to work flexible schedule, including nights and weekends.
  • Merchandising Knowledge: Strong understanding of merchandising techniques.
  • Communication Skills: Strong communication and organizational skills with attention to detail.
  • Leadership Experience: 1 year retail and 6 months of leadership experience.
Benefits

We offer a competitive benefits package, including associate discount, EAP, smoking cessation, bereavement, 401(k) associate contributions, child care & cell phone discounts, pet & legal insurance, credit union, referral bonuses, and more.



  • Plattsburgh, New York, United States Plattsburgh RV Store Full time

    Job OverviewAt Plattsburgh RV Store, we are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Specialist. This role is designed to provide exceptional guest experiences while building depth in our organization.Key ResponsibilitiesAssist our frontline customer service team in delivering outstanding service to...


  • Plattsburgh, New York, United States Domino's Pizza LLC Full time

    Job Summary:Domino's Pizza LLC is seeking a highly skilled and customer-focused Customer Service Ambassador to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences through personalized service, effective communication, and a positive attitude.Key Responsibilities:Customer...


  • Plattsburgh, New York, United States The Golub Corporation Full time

    Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, processing transactions, and maintaining a clean and organized store environment.Key ResponsibilitiesProvide exceptional...


  • Plattsburgh, New York, United States Perkins Restaurant & Bakery - Christopher's Restaurant, Inc. Full time

    Job Summary:We are seeking a highly motivated and enthusiastic Team Member to join our team at Perkins Restaurant & Bakery - Christopher's Restaurant, Inc. As a Team Member, you will be responsible for providing exceptional customer service, ensuring a positive dining experience for our guests, and contributing to the overall success of our restaurant.Key...


  • Plattsburgh, New York, United States The Golub Corporation Full time

    Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, processing transactions, and maintaining a clean and organized store environment.Key ResponsibilitiesProvide exceptional...


  • Plattsburgh, New York, United States Ross Stores Full time

    Job SummaryThe Retail Associate is a key member of the Ross Stores team, responsible for delivering exceptional customer service and ensuring a positive shopping experience for our customers. As a Retail Associate, you will be the face of our brand, interacting with customers, answering questions, and providing assistance with purchases.Key...


  • Plattsburgh, New York, United States Stephen Quiles - State Farm Agent Full time

    Job OverviewAs a valued member of the Stephen Quiles - State Farm Agent team, you will play a pivotal role in delivering exceptional client experiences that drive business growth and success. Your attention to detail, customer service skills, and passion for helping others make you an ideal fit for this dynamic role.Key ResponsibilitiesEstablish and Nurture...


  • Plattsburgh, New York, United States Ross Stores Full time

    Customer Service Representative RoleThe Customer Service Representative is essential in delivering outstanding service to our clientele at Ross Stores. This position involves welcoming customers warmly, ensuring a tidy and well-organized environment, and assisting with various duties to enhance the shopping experience. As a Customer Service Representative,...


  • Plattsburgh, New York, United States Ross Stores Full time

    Customer Service Representative RoleThe Customer Service Representative is essential in delivering outstanding service to our clientele at Ross Stores. This position involves welcoming shoppers warmly, ensuring a tidy and well-organized environment, and assisting with various duties to enhance the overall shopping experience. As a Customer Service...


  • Plattsburgh, New York, United States Curaleaf Full time

    Position: Retail Sales AssociateEmployment Type: Full-Time Compensation: $18.20/hourAvailability: Flexible shifts including weekends and holidays.About Curaleaf:At Curaleaf, we are dedicated to our mission and values. Our commitment extends from creating innovative products to advocating for social equity, and from promoting environmental responsibility to...

  • Vision Associate

    6 days ago


    Plattsburgh, New York, United States Walmart Full time

    About the Role:As a Vision Associate at Walmart, you will be part of a dynamic team that provides exceptional customer service and helps customers see better by offering expert advice on glasses and contact lenses.Key Responsibilities:Provide top-notch customer service and respond to customer inquiries in a timely and professional manner.Assist customers in...

  • Travel Nurse RN

    5 days ago


    Plattsburgh, New York, United States Care Team Solutions Full time

    Job DescriptionCare Team Solutions is seeking a skilled travel nurse RN for an Intermediate Care position in a dynamic healthcare setting.Job RequirementsSpecialty: Intermediate CareDiscipline: Registered NurseExperience: 2+ years of recent experience in Intermediate Medical CareThe ideal candidate will possess excellent clinical skills, strong communication...

  • Travel Nurse RN

    9 hours ago


    Plattsburgh, New York, United States Care Team Solutions Full time

    Job DescriptionCare Team Solutions is seeking a skilled travel nurse RN for an Intermediate Care position in a dynamic healthcare setting.Job RequirementsSpecialty: Intermediate CareDiscipline: Registered NurseExperience: 2+ years of recent experience in Intermediate Medical CareThe ideal candidate will possess excellent clinical skills, strong communication...


  • Plattsburgh, New York, United States Ross Stores Full time

    Retail Associate RoleThe Retail Associate is essential in delivering outstanding customer service within our retail environment. This position involves welcoming customers warmly, ensuring a tidy and well-organized workspace, and assisting with various duties to enhance the shopping experience. As a Retail Associate, you will be responsible for prioritizing...


  • Plattsburgh, New York, United States Runnings Full time

    Position OverviewThe Retail Sales Representative plays a vital role in ensuring a positive shopping experience for customers within the store. This position focuses on delivering outstanding customer service, which includes welcoming customers, managing transactions, and addressing inquiries about products. The ideal candidate will have a background in...


  • Plattsburgh, New York, United States Avflight Full time

    Overview of the Role: The Aircraft Services Team Leader is tasked with overseeing the line personnel and supporting management in various Fixed Base Operator (FBO) responsibilities and customer service initiatives. Key Responsibilities: Execute fueling and de-icing operations for diverse aircraft types.Guide aircraft to designated parking zones and provide...


  • Plattsburgh, New York, United States Runnings Full time

    Position Overview:The Sales Associate plays a vital role in enhancing the customer experience within the retail environment. This position is centered around delivering exceptional customer service and support.Key Responsibilities:- Welcome customers as they enter the store, providing assistance with inquiries and concerns.- Manage pricing of merchandise and...


  • Plattsburgh, New York, United States HomeGoods Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Retail Department Coordinator to join our team at HomeGoods. As a key member of our frontline team, you will be responsible for promoting a highly satisfied customer experience, driving customer loyalty, and leading high-performing teams.Key ResponsibilitiesCustomer Experience: Promote a...

  • Carside Team Member

    3 days ago


    Plattsburgh, New York, United States Applebee's Full time

    Job Summary:At Applebee's, we're looking for a talented and enthusiastic Carside Team Member to join our team. As a Carside Team Member, you will be the first point of contact for our guests, delivering exceptional customer service and ensuring a seamless experience from start to finish.Key Responsibilities:Provide friendly and attentive service to guests,...


  • Plattsburgh, New York, United States Burger King Full time

    Assistant ManagerCarrols LLC stands as a prominent franchisee of Burger King, operating over 800 locations across the country. With a rich history spanning more than 55 years, we are committed to fostering talent and equipping our team with the essential resources for success.Career Advancement and Benefits: Embark on a fulfilling career with attractive...