Technical Support Analyst

2 weeks ago


Irving, Texas, United States Vaco Full time
Position Overview

Vaco is seeking an experienced Service Desk Specialist to provide exceptional technical support for our client. This role requires a deep understanding of Azure and outstanding customer service capabilities to deliver premium support.

Job Details

This is a contract-to-hire position that necessitates on-site presence five days a week.

Key Responsibilities
  • Deliver technical assistance to end users, both on-site and remotely.
  • Resolve level 1-3 support tickets efficiently.
  • Support and troubleshoot Windows Operating systems and associated software.
  • Administer and resolve issues related to O365, including Outlook, Teams, and printer support.
  • Manage hardware and infrastructure support, including VoIP phones, printers, and desktops/laptops.
  • Administer Active Directory tasks such as user creation and password resets.
  • Utilize Azure services, including Azure AD and Virtual Desktops.
  • Provide network support, troubleshooting LAN/WAN, DNS/DHCP, and router/switch configurations.
  • Utilize endpoint management tools effectively.
Qualifications
  • Minimum of 6 years in technical support roles.
  • Proven experience with Windows Operating systems and O365.
  • Strong background in hardware and infrastructure support.
  • Extensive knowledge of Azure services and Active Directory management.
  • Experience with network troubleshooting and endpoint management.

Vaco is committed to fostering a diverse workplace and encourages individuals from all backgrounds to apply.

Equal Opportunity Employer

Vaco does not discriminate against any employee or applicant based on protected characteristics. We are dedicated to providing reasonable accommodations for individuals with disabilities throughout the hiring process.



  • Irving, Texas, United States Vaco Full time

    Position OverviewVaco is seeking an experienced Service Desk Specialist to provide exceptional technical support for our client. This role requires a deep understanding of Azure and a commitment to delivering top-notch customer service.Key ResponsibilitiesDeliver high-quality support for end users, both on-site and remotely.Efficiently manage and resolve...


  • Irving, Texas, United States Vaco Full time

    Position OverviewVaco is seeking a proficient Service Desk Specialist to support a local client. This role demands a strong background in Azure and exceptional customer service abilities to deliver top-tier support.Job DetailsThis opportunity is structured as a contract-to-hire position, requiring on-site presence.Key ResponsibilitiesProvide technical...


  • Irving, Texas, United States Vaco Full time

    Position OverviewVaco is seeking a proficient Service Desk Specialist to support a local client. The ideal candidate will possess significant expertise in Azure and demonstrate exceptional customer service abilities to deliver high-quality support.Job TypeThis role is a contract-to-hire opportunity requiring on-site presence.Key ResponsibilitiesProvide...


  • Irving, Texas, United States Vaco Full time

    Position OverviewVaco is seeking a proficient Service Desk Specialist to provide exceptional support for a local client. This role demands a strong background in Azure along with excellent customer service abilities to deliver top-tier assistance.Job TypeThis is a contract-to-hire position requiring on-site presence.Key ResponsibilitiesDeliver technical...


  • Irving, Texas, United States Vaco Full time

    Position OverviewVaco is seeking a proficient Service Desk Specialist to provide exceptional support for a local client. This role requires a strong background in Azure and excellent customer service capabilities to deliver top-tier assistance.Key ResponsibilitiesDeliver high-quality technical support to end users, both on-site and remotely.Effectively...


  • Irving, Texas, United States Kinettix Inc. Full time

    Job OverviewRole: Independent ContractorContract Duration: Temporary PositionJob Locations: Various locationsTechnical Expertise Required:Proficient in diagnosing Windows and Outlook Client issuesFamiliarity with email platforms such as Office 365 Exchange OnlineExpertise in client connectivity, networking, and security troubleshootingStrong analytical...


  • Irving, Texas, United States Irving ISD Full time

    Job Summary:The Irving ISD is seeking a highly skilled Service Desk Analyst II to join our Technology Services team. As a key member of our IT support team, you will provide technical assistance and guidance to our staff and students, ensuring seamless access to district applications and resources.Key Responsibilities:Provide direction and support to junior...


  • Irving, Texas, United States Artmac Soft LLC Full time

    Job OverviewAbout Us:Artmac Soft LLC is a forward-thinking technology consulting firm committed to delivering cutting-edge technology solutions and services to our clients.Position Summary:We are seeking a Lead Technical Business Analyst to join our dynamic team.Job Type: W2 / C2C / 1099Experience Required: 3-25 YearsKey Responsibilities:Plan, execute, and...


  • Irving, Texas, United States Darling Ingredients Inc. Full time

    Job OverviewPosition Summary:Darling Ingredients Inc. is seeking a dedicated HCM Applications Analyst I to enhance our IT team. This role is pivotal in delivering both functional and technical expertise to our corporate Payroll operations. The successful candidate will play a key role in the implementation and support of Payroll, 401K, Kronos, and associated...


  • Irving, Texas, United States Yoh, A Day & Zimmermann Company Full time

    Job SummaryYoh, A Day & Zimmermann Company is seeking a skilled Field Services Technician to join our team. As a Field Services Technician, you will be responsible for providing technical support and maintenance services to our clients.Key ResponsibilitiesTechnical Support: Provide remote and on-site technical support to clients, including troubleshooting...


  • Irving, Texas, United States Citigroup Inc Full time

    Job SummaryCitigroup Inc. is seeking a highly skilled Digital Technical Program Lead Analyst to join its team. As a key member of the organization, you will be responsible for leading digital technical programs and ensuring their successful execution.Key ResponsibilitiesEstablish project plans, processes, and tracking methods to measure progress and...


  • Irving, Texas, United States Fotona Full time

    Join the Team at FotonaFotona, a prominent name in the field of aesthetic, medical, and dental laser technology, is seeking a skilled Technical Support Specialist to enhance their customer service operations. In this role, you will be instrumental in delivering high-quality support to our clientele across the nation.If you have a keen interest in technology...


  • Irving, Texas, United States Sapear Inc Full time

    Position: Desktop Support Engineer Company: Sapear Inc Type: Contract Eligibility: USC We are seeking a dedicated Desktop Support Engineer to provide exceptional technical assistance and support to our clients. Key Responsibilities: Perform imaging and refresh of laptops and desktops. Provide support primarily for Windows operating systems, with some...


  • Irving, Texas, United States Sapear Inc Full time

    Position: Desktop Support Specialist Location: Onsite Employment Type: Contract Eligibility: US Citizens Client: Sapear Inc We are seeking a Desktop Support Specialist to provide essential support to our clients. This role involves: Managing imaging and refreshing laptops Providing support primarily for Windows systems, with some exposure to Mac...


  • Irving, Texas, United States Sapear Inc Full time

    Position: Desktop Support Engineer Location: Onsite Contract Type: Temporary Eligibility: U.S. Citizens Client: Sapear Inc The Desktop Support Engineer will be responsible for providing technical assistance and support for computer systems, hardware, and software. Key Responsibilities: Perform imaging and refresh of laptops. Support primarily Windows...


  • Irving, Texas, United States Citigroup Inc Full time

    About the RoleCitigroup Inc. is seeking a highly skilled Digital Technical Program Lead Analyst to join its team in Irving, TX. As a key member of our organization, you will be responsible for leading technical programs and projects, ensuring timely delivery, and driving business growth.Key ResponsibilitiesDevelop and implement project plans, processes, and...


  • Irving, Texas, United States Apex Systems Full time

    Job SummaryWe are seeking a highly skilled LoanIQ Technical Support Specialist to join our team at Apex Systems. As a LoanIQ Technical Support Specialist, you will be responsible for providing technical support and guidance to users and stakeholders regarding the Loan IQ platform.Key ResponsibilitiesTroubleshoot complex LoanIQ system issues and provide...


  • Irving, Texas, United States Sapear Inc Full time

    Position: Desktop Support Engineer Location: Onsite Contract Type: Temporary Eligibility: US Citizens Client: Sapear Inc We are seeking a dedicated Desktop Support Engineer to provide exceptional technical assistance to our clients. The role involves: Managing imaging and laptop refresh processes Supporting primarily Windows systems with some Mac support...


  • Irving, Texas, United States Sapear Inc Full time

    Position: Desktop Support Specialist Location: Onsite Contract Type: Temporary Eligibility: US Citizens Client: Sapear Inc We are seeking a Desktop Support Specialist to provide essential support for our users. This role involves: Managing imaging and laptop refresh processes Primarily working with Windows systems, with some exposure to Mac environments...


  • Irving, Texas, United States Sapear Inc Full time

    Position: Desktop Support Specialist Location: Onsite Contract Type: Temporary Eligibility: US Citizens Client: Sapear Inc We are seeking a dedicated Desktop Support Specialist to provide essential technical assistance to our clients. This role involves: Imaging and Refreshing Laptops: Ensuring that all devices are up-to-date and functioning optimally....