Restaurant Operations Manager

1 week ago


Royal Palm Beach, Florida, United States Chick-fil-A Full time

About This Role

We are seeking a highly analytical and driven leader to join our restaurant management team as an Operations Manager. You will play a vital role in overseeing the day-to-day operations of our establishment, ensuring smooth and efficient service across all areas.

Your Responsibilities

  • Gain hands-on experience in various restaurant functions, including kitchen, front counter, and drive-thru operations.
  • Cultivate a positive and engaging work environment that fosters teamwork and excellence.
  • Develop and mentor team members, empowering them to reach their full potential.
  • Implement strategies to optimize labor costs and achieve operational efficiency.
  • Establish and maintain standardized procedures to ensure consistent service quality across all areas of the restaurant.
  • Monitor performance metrics and implement corrective actions to enhance customer satisfaction and operational excellence.

Qualifications

  • Bachelor's degree in Business Management or a related field.
  • 3-4 years of proven experience in a leadership role within the restaurant industry.
  • Exceptional interpersonal and communication skills, with the ability to effectively motivate and guide teams.
  • Strong analytical and problem-solving abilities.


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