Customer Service Representative
5 days ago
At Gold\u0027s Gym, we\u0027re committed to providing a supportive and inclusive work environment that fosters growth and development. As a Customer Service Representative, you\u0027ll play a vital role in ensuring our members receive a best-in-class experience that strengthens relationships and builds retention.
Key Responsibilities:
\u2022 Partner with Sales and Fitness Managers to provide a member-centric experience
\u2022 Engage members with various fitness offerings, including personal training, group exercise classes, and digital classes
\u2022 Maintain name relationships with members and serve as a resource for their questions or concerns
\u2022 Assist sales with club tours and member questions
\u2022 Perform housekeeping duties as needed
Requirements:
\u2022 High school diploma
\u2022 Ability to follow oral and written directions
\u2022 Willingness to perform routine, repetitive tasks on a continuous basis
\u2022 Ability to work accurately at a fast pace
\u2022 Organization and attention to small details
\u2022 Ability to work around cleaning products
\u2022 Understanding that this is not an all-inclusive list
\u2022 Ability to move and lift up to 25 lbs
\u2022 Standing or walking for extended periods of time
\u2022 Ensuring a professional demeanor, clear communication, and appearance in a clean uniform
At Gold\u0027s Gym, we celebrate diversity and are committed to creating an inclusive environment for all employees, applicants, vendors, and members alike. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
If you\u0027re a motivated and customer-focused individual who is passionate about delivering exceptional experiences, we encourage you to apply for this exciting opportunity"}
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