Customer Service Representative

2 days ago


Simi Valley, California, United States Howmet Aerospace Inc. Full time

**Job Summary**

Howmet Aerospace Inc. is seeking a skilled Customer Service/Accounts Coordinator to join our team. As a key member of our operations team, you will be responsible for analyzing customer orders, managing data, and resolving customer issues.

**Key Responsibilities:**

  • Enter and edit all necessary orders and changes into our operating system.
  • Review inventory allocations vs. customer backlog to determine part allocation.
  • Manage weekly customer backlog reports for reconciliation and shipping opportunities.
  • Assist Sales in accessing EDI accounts for specific customers and processing orders.
  • Handle customer discrepancies and find solutions to ensure customer satisfaction.
  • Coordinate with other Howmet sites and third-party vendors to respond to customer inquiries.

**Qualifications:**

**Basic Qualifications:**

  • High school diploma.
  • 3-Year minimum Customer Service experience.
  • U.S. person status required.

**Preferred Qualifications:**

  • Proficiency in MS Office applications.
  • Intermediate spreadsheet and database skills.
  • Knowledge in sales or customer-related roles in aerospace fasteners or related industries.

**Primary Location:** United States-CA-Simi Valley. Partially Remote Work Schedule Availability.

Equal Opportunity Employer, including Disability/Vets.



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