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Customer Service Representative

2 months ago

Apple Valley, California, United States Wal-Mart Stores , Inc. Full time
{"title": "Customer Service Representative", "content": "

About the Role: As a Customer Service Representative at Walmart, you will play a vital part in ensuring our customers have a positive experience in our stores. You will be the first point of contact for many customers, and your role will be to provide exceptional customer service, answer questions, and resolve issues in a professional and courteous manner.

Key Responsibilities:

  • Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Operate a cash register, handle customer transactions, and maintain a clean and organized checkout area.
  • Assist customers with their shopping needs, including answering questions, locating products, and providing product information.
  • Work collaboratively with other associates to achieve sales and customer service goals.
  • Participate in visual merchandising and store displays to create an attractive and inviting shopping environment.

What We Offer:

  • A competitive hourly wage, ranging from $16.00 to $26.00, depending on location and experience.
  • Opportunities for advancement and professional growth within the company.
  • A comprehensive benefits package, including medical, vision, and dental coverage, as well as 401(k) and stock purchase plans.
  • A fun and dynamic work environment, with opportunities to work with a diverse team of associates.

Requirements:

  • High school diploma or equivalent required.
  • Previous customer service experience preferred.
  • Ability to work a variety of shifts, including evenings, weekends, and holidays.
  • Excellent communication and interpersonal skills.
  • Ability to lift up to 25 pounds and stand for long periods of time.

Why Join Our Team:

At Walmart, we are committed to providing our customers with an exceptional shopping experience. As a Customer Service Representative, you will have the opportunity to make a real difference in the lives of our customers, while also developing your skills and advancing your career. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

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