Operations Director

3 days ago

Irving, Texas, United States WESCO International Full time
Job Summary

As the Operations Manager at Wesco International, you will be responsible for overseeing the day-to-day operations of our distribution centers. This includes managing multiple priorities in a customer-centered environment, leading a diverse team of employees, and interacting with internal and external stakeholders.

Key Responsibilities
  • Manage all aspects of the location, including accurate on-time order fulfillment and shipping, on-time receiving, working capital management, inventory management, and quality control.
  • Oversee key performance indicators (KPIs) to maintain and improve service quality.
  • Manage employees in a unionized environment, including performance management, coaching, mentoring, hiring, and training.
  • Ensure compliance with policies, procedures, and audit standards.
  • Manage expense-based profit and loss statement (P&L) to plan and drive efficiencies within the facility using LEAN methodologies.
  • Maintain facility tour-ready standards and ensure preventative maintenance of the facility and all equipment.
  • Match facility capacities to customer/sales professionals' expectations and work with sales professionals and leadership to ensure alignment with market strategy.
  • Work with other support departments, such as Accounts Payable, Accounts Receivable, Human Resources, and Finance.
Requirements
  • High School Degree or Equivalent required; Bachelor's Degree preferred.
  • 5+ years' operations experience, specifically in distribution center facilities preferred.
  • Experience managing a group or team of individual contributors and/or indirectly supervising support staff.
  • Knowledge of Microsoft applications (e.g. Excel, Word, Teams, Power Point).
  • Ability to effectively communicate in both group and individual settings.
  • Capable of handling multiple priorities with a high sense of urgency.
  • Ability to travel 0-25% of the time.
Working Environment

Work is generally performed in a warehouse environment. The noise level is moderately quiet. Generally well ventilated and well lighted. Warehouse employees may be exposed to all kinds of weather and may be required to wear protective clothing. Operates heavy equipment. Strict safety regulations may be required.

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