Administrative Coordinator

1 day ago


New York, New York, United States Hostelling International USA Full time
Job Title: Administrative Coordinator

We are seeking a highly organized and detail-oriented Administrative Coordinator to join our team at Hostelling International USA. As an Administrative Coordinator, you will play a critical role in supporting the efficient operations of our hostel.

Key Responsibilities:
  • Manage daily end reports, prepare bank deposits, and reconcile discrepancies
  • Assist in managing cash banks and ensuring internal controls are followed
  • Work with management to address and rectify any violations issued by government agencies
  • Conduct thorough investigations and document guest or staff incidents
  • Maintain and update guest emails and reviews
  • Create and maintain standard operating procedures, checklists, and training manuals
  • Oversee the onboarding and offboarding process for all staff
  • Coordinate and prepare special projects or meetings
  • Monitor and report on computer and printer workstations
  • Attend and take minutes during various hostel meetings
Requirements:
  • High School Diploma or GED with a minimum of two years' experience in bookkeeping, administrative, or back-office roles
  • Proficiency in Microsoft Word and Excel; strong written and verbal communication skills
  • Experience in travel or hostelling preferred
  • Spanish-speaking a plus, but not required
  • Ability to collaborate with hostel teams and Central Office teams
What We Offer:
  • Competitive hourly rate: $24.00 – 28.50 per hour
  • Full-time, benefit-eligible position
  • Medical, dental, vision, disability, vacation, sick leave, 403b with company match, and more
  • On-the-job training
  • Opportunities for growth within HI USA
  • Free stays at other HI USA hostels (subject to availability)
  • Discounts on hundreds of brands
  • Friendly and inclusive work environment

At Hostelling International USA, we celebrate diversity and welcome individuals of all backgrounds. If you're passionate about hospitality and supporting hostel operations, apply today to join our team as an Administrative Coordinator.



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