Service Coordinator/Writer/Advisor

1 week ago


Rapid City, South Dakota, United States Dakota Fluid Power Full time
Job Description

Job Summary:

The Service Coordinator plays a vital role in providing exceptional customer service and ensuring the timely completion of service tasks at Dakota Fluid Power. This position requires strong communication skills, organizational abilities, and a mechanical background.


Key Responsibilities:

  • Manage service department sales, estimating, and purchasing activities.
  • Follow up on open parts orders and lead times to ensure timely delivery.
  • Communicate effectively with customers and vendors regarding order status.
  • Collaborate closely with the Service Manager and Service Technicians to achieve departmental goals.
  • Regularly review open order reports to ensure accurate and timely completion.
  • Assist with inside sales and counter sales overflow as needed.
  • Perform other duties assigned by management to support the team.

Requirements:

To succeed in this role, you should possess:

Highly motivated and self-driven individual

Excellent communication and interpersonal skills

Strong planning and organizational abilities

Proficient mechanical background

Hydraulic background preferred


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