Service Coordinator/Writer/Advisor
1 week ago
Job Summary:
The Service Coordinator plays a vital role in providing exceptional customer service and ensuring the timely completion of service tasks at Dakota Fluid Power. This position requires strong communication skills, organizational abilities, and a mechanical background.
Key Responsibilities:
- Manage service department sales, estimating, and purchasing activities.
- Follow up on open parts orders and lead times to ensure timely delivery.
- Communicate effectively with customers and vendors regarding order status.
- Collaborate closely with the Service Manager and Service Technicians to achieve departmental goals.
- Regularly review open order reports to ensure accurate and timely completion.
- Assist with inside sales and counter sales overflow as needed.
- Perform other duties assigned by management to support the team.
Requirements:
To succeed in this role, you should possess:
Highly motivated and self-driven individual
Excellent communication and interpersonal skills
Strong planning and organizational abilities
Proficient mechanical background
Hydraulic background preferred
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