Customer Service Engineer
4 weeks ago
IT Concepts is seeking a highly skilled Customer Service Engineer to join our team. As a key member of our support team, you will be responsible for providing exceptional technical support to our customers, ensuring their IT needs are met with efficiency and professionalism.
Key Responsibilities:- Provide technical support to customers via phone, email, and in-person visits.
- Diagnose and resolve technical issues with computer systems and equipment.
- Collaborate with internal teams to resolve complex technical issues.
- Develop and maintain technical documentation and knowledge base articles.
- Stay up-to-date with the latest technology trends and advancements.
- Bachelor's degree in Computer Science, Electronics Engineering, or related field.
- 2+ years of experience in technical support or related field.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Knowledge of Windows operating systems and networking fundamentals.
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- Collaborative and dynamic work environment.
- Recognition and rewards for outstanding performance.
IT Concepts is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and supportive work environment that values diversity, equity, and inclusion.
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Customer Service Engineer
1 month ago
Kansas City, Missouri, United States IT Concepts Full timeJob Title: Customer Service EngineerIT Concepts is seeking a highly skilled Customer Service Engineer to join our team. As a key member of our support team, you will be responsible for providing exceptional technical support to our customers, ensuring their IT needs are met, and resolving complex technical issues.Key Responsibilities:Provide technical...
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Customer Service Engineer
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Field Service Engineer
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Junior Field Service Engineer
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Field Service Engineer
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Field Service Engineer
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Field Service Engineer
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Field Service Engineer
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Kansas City, Missouri, United States Agilent Full timeAs a Field Service Engineer at Agilent, you will be responsible for providing on-site installation, maintenance, and repair of Gas Chromatography (GC) and Mass Spectrometry (GCMS) systems. This role requires a strong understanding of hardware, software, and network configurations.You will play a crucial role in customer success by ensuring equipment operates...
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Field Service Engineer
3 weeks ago
Kansas City, Missouri, United States Agilent Full timeJob Title: Field Service EngineerJob Summary:We are seeking a highly skilled Field Service Engineer to join our team at Agilent. As a Field Service Engineer, you will play a critical role in supporting our customers by installing, maintaining, and repairing HPLC and LCMS systems. You will work directly with customers to troubleshoot issues, optimize system...
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Field Service Engineer
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Kansas City, Missouri, United States Revvity Full timeJob TitleField Service Engineer - US MidwestLocation(s)Customer Site - MO, Kansas City, St. Louis, US Remote - KS, US Remote - MOAbout UsRevvity is a developer and provider of end-to-end solutions designed to help scientists, researchers, and clinicians solve the world's greatest health challenges.We pair the enthusiasm of an industry disruptor with the...
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Customer Service Representative
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