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Field Service Engineer

2 months ago

Kansas City, Missouri, United States Lifelancer Full time

Job Title: Field Service Engineer - Biotechnology Specialist

Job Summary:

We are seeking a highly motivated and experienced Field Service Engineer to join our team at Lifelancer. As a Field Service Engineer, you will be responsible for providing technical support to our customers in the biotechnology industry.

Key Responsibilities:

  • Provide timely and effective technical support to customers in the field
  • Install, upgrade, and maintain instrument systems in defined territories
  • Responsible for editing, writing, and modifying Service and Training manuals and SOPs
  • Manage service parts inventory levels and ensure timely delivery to customers
  • Complete all required documentation in service tool (SFDC) same day as service
  • Provide timely and accurate reports as requested

Requirements:

  • BS in Electrical/Electronic Engineering, Mechanical Engineering, or related degree with knowledge in the biotechnology/biomedical industry
  • 2-5 years relevant experience in field service engineering
  • Excellent verbal and written communication skills
  • Strong problem-solving ability and technical writing skills
  • Ability to work independently and as a team player
  • Computer experience and literacy a must

Travel Requirement: 65% depending on geography and customer utilization

Apply Now: Please use the below Lifelancer link for job application and quicker response.

https://lifelancer.com/jobs/view/86b233178a95eb96fad0f0a5d28d88f5