Client Service Representative

2 weeks ago


Topeka, Kansas, United States Jackson Hewitt Full time
About the Role

We are seeking a highly skilled and customer-focused individual to join our team as a Client Service Associate. As a key member of our team, you will be responsible for providing exceptional client experiences and ensuring that our clients receive the highest level of service.

Key Responsibilities
  • Provide exceptional client service and support to clients visiting our offices
  • Confirm appointments and follow up with past and potential clients
  • Distribute marketing materials and engage with clients during wait times
  • Develop and maintain strong relationships with clients
  • Work collaboratively with the team to achieve business objectives
Requirements
  • Strong interpersonal and communication skills
  • Experience in a fast-paced retail environment
  • Basic computer proficiency and ability to troubleshoot
  • Prior customer service or sales experience preferred, but not required
What We Offer
  • Corporate discount program
  • Opportunities for advancement within the organization or as a tax pro
  • Tax preparation training
  • Continuing tax education
  • And more


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